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Navigate Community Management
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had problems setting up the account. Called and Mary Joy was very pleasant and walked me through the whole process. Helped set it up so I could log in to the portal. Excellent attitude and service.
Business response:
Hi, Keith. Thank you so much for leaving us a stellar review!
Working with Mary Joy is so easy and she always responds and returns emails promptly. It's nice working with someone who cares so much. Thanks Chris w/ Alpine Tree Ecperts Inc.
Business response:
Hi, Chris. We appreciate the kind words and are glad we could provide you with a positive experience!
I worked with MaryJoy about the leaning tree, the problem was solved successfully. Mary Joy was exceptionally well communicating and understood my concern. Thank You
I worked with Mary Joy Galvez as a Certified Arborist in Halls Lake HOA to.assess the health and of trees. She was very helpful and responsive to my concerns. Also good communication made my job easier. Thomas Boyce
Business response:
Hi, Thomas. Your feedback is highly appreciated. Thank you for the review!
Mary Galvez was excellent inservice and instructions in assisting me in navigating through the portal in making final HOA payment.
Business response:
Hi, Carey. We appreciate the kind words and are glad we could provide you with a positive experience!
I got a mail from Navigate community management, which was dated on 3/13, said that I got a fine of $100 from violating the HOA rule “Storage shall not be permitted under decks or overhangs or anywhere else on any Lot which is visible from any point outside the Lot”. It says that it’s a third notice. But I have never got the first 2 notices. And on 3/13, I already cleaned up the stuff on my front porch. The notice was sent out after I cleaned up my porch. And I was not using the porch as storage. I had my deck fixed so I jus... read more
Business response:
Hi Jiawei, Thank you for sharing your concerns regarding the recent notice you received. We understand your frustration and would like to provide some clarification on the matter. First and foremost, please be aware that the inspection and enforcement of HOA rules and regulations are conducted by the Board of Directors of the Association, who are fellow owners within the community. As a management firm, we act on behalf of the Board and facilitate the communication and enforcement processes. Therefore, the list of violati... read more
I called Navigate Community Management at (360) 512-3820. I talked to Obed Heyres about an issue with the online portal. He was very professional, courteous, and informative. He understood the problem I was having. Obed said he would talk to the management team and then call me back. I received his call back within just a few minutes. Obed explained to me how the issue had been resolved. I really appreciated how helpful he was and expressed how pleased I was to have everything handled so quickly with no muss, no fuss. Thank ... read more
Frequently asked questions about Navigate Community Management
How is Navigate Community Management rated?
Navigate Community Management has a 4.8 star rating with 325 reviews.
When is Navigate Community Management open?
Navigate Community Management is closed now. It will open tomorrow at 9:00 a.m.