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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I paid way to much for only 1 part of the gutter. The gutter had two parts I was under the impression that they would replace both part of the gutter. When they told they was replacing just the top I thought the price was too high.
They ask for payment in advance and yet do not give you a date for service. I paid 4 weeks ago and still have not had service
as many gutters have covers, one would think the quoted cleaning fee and service would include cleaning without necessarily discarded covers. First a team came out and determined they could not clean gutters as there were covers on them. A company rep then calls me and says they can remove covers and take away for an additional fee. This type come on with additional fees continued when men finished cleaning gutters (end caps loose thus gutters need replacing). Follow up call from company says nothing about end caps but adds ... read more
It was great.
More interested I selling a service for the next year than actually doing the work.
Did not indicate when they would be coming, showed up at 7a.m on Father's Day without warning. Broke the washer ring on the hose. Down spouts were not fully cleaned out. Crummy job. Bad experience.
I didn't care for them not being specific about the date & time they were coming out to do the cleaning. They advised the work will be done within a week's time frame and it was the last day before anyone came out. The trash bags of the debris were left directly in front of my mailbox which was not an ideal location. Overall they did a nice job.
They give vague time estimate for work, they want to have credit card information beforehand and get snippy when you tell them you'll pay by check.
The actual gutter cleaning itself was top notch. When the cleaners left, they put a message on my door indicating that I have an issue with my roof. I called customer service and was greeted by a high-pressure salesman. They wanted to spray my roof down with a cleaner for $650 to "control organic matter buildup". I almost laughed at the salesman. I live in the Southeastern Forest. Organic matter... really? This felt too much like an attempt at a money grab. Their customer service is nice enough but their aggressive sales ta... read more
NED Stevens has a 4.5 star rating with 21,377 reviews.
NED Stevens is closed now. It will open on Monday at 9:00 a.m.