NED Stevens's cover image

This profile has been claimed by the business owner or representative.

NED Stevens

4.5

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.521,597 reviews
Nora Bucke's profile image
Nora Bucke 
8 years ago

. 

Stephanie E. Mann's profile image
Stephanie E. Mann 
8 years ago

Totally ruined my house... they installed new gutters that are leaking around the entire house.. my old system had less leaks.. they told me after they installed it that my old gutters just needed gutter flashing so the water would go into gutter.. that was the problem in the beginning in certain areas.. this new gutter system is leaking all the way around my ranch-soaking the fascia and soffit boards.. customer service just argues with you and they want 1375.00 more to correct the problem.. stay away from them.. plus I didn... read more

Business response:

We have worked out a resolution to this matter, this review will be removed. 

Steve sopko's profile image
Steve sopko 
8 years ago

The gutters and downspouts on my two story home were clogged from the leaves in the fall and winter, so residue spilled over them and they looked very dirty. I had hoped that while the guys were on the ladders they would have wiped down the outside of them or sprayed them off ( they used my water) to make them look cleaner. I should have gone with another company who would have taken pride in making my house more presentable. I was not on site to ask them to do it. 

Business response:

Steve, please contact nedcust@nedstevens.com so a manager can follow up with you about this review. 

David Carter's profile image
David Carter 
8 years ago

They did not put the gutter cover back on and some are not attached inside the gutter. 

Business response:

David, please contact nedcust@nedstevens.com so a manager can follow up with you about this review. 

Mike Kelly's profile image
Mike Kelly 
8 years ago

1) They were all over my new roof like ants. 2) They used water and washed everything into my stairwell drain, plugging it. 3) Their main office is not Seattle, but New Jersey ! 

Business response:

Mike, we had a manager follow up with you about your concerns on the job, we stated would be happy to come back to the home fix whatever issue you think we may have caused here free of charge but you declined. Our office is in Tukwilla and we are local to your community. 

Kelly Hollister's profile image
Kelly Hollister 
8 years ago

Cleaned gutters in less than 20 minutes. Still charged $80 after I commented on the high price I received a $25 discount from $105. More interested in trying to sell me a roof cleaning job. 

Business response:

Kelly, we would be happy to have a manager follow up with you about any concerns you may have. We have been cleaning gutters for over 50 years now and fully guarantee all of our work. 

Harrison Crawford's profile image
Harrison Crawford 
8 years ago

After cleaning was completed I found damage to my house siding that previously wasn�t there before cleaning, wasn�t satisfied with their response. 

Business response:

Harrison ... Please contact nedcust@nedstevens.com so a manager can follow up with you about this review. 

jeffrey henderson's profile image
jeffrey henderson 
8 years ago

The technician did not clean up after completion. He damaged two of my gutters. I will not use there services again. 

Business response:

Jeffrey, we have been in business for over 50 years now and fully guarantee all of our work. We would be happy to send our manager out to your home to fully inspect the work performed. Please contact nedcust@nedstevens.com so someone from our office can set this up and figure out what happened at your home. 

Lauren grand's profile image
Lauren grand 
8 years ago

Schduled a specific day and date. The 

Business response:

Lauren, please contact nedcust@nedstevens.com or call our office to discuss this review. We have been in business for over 50 years and guarantee all of our work. We would like to address whatever concerns you might have had with the service. 

Frequently asked questions about NED Stevens

How is NED Stevens rated?

NED Stevens has a 4.5 star rating with 21,597 reviews. 

When is NED Stevens open?

NED Stevens is open now. It will close at 6:00 p.m.