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New England Ductless

4.7

About this business

Location details

WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.745 reviews
Select a rating
Dudley Rose's profile image
Dudley Rose 
recommend  Recommended
2 years ago

New England Ductless is excellent. Alex provided service this year along with some additional technical work. She was very professional, there was no mess left, and everything is in good order. 

Business response:

Thanks so much, Dudley! You're the best :-) 

Lawrence Mark Furbish's profile image
Lawrence Mark Furbish 
recommend  Recommended
2 years ago

As an employee, I cannot recommend New England Ductless enough (as an employer or as a contractor)! Management is kind, understanding and hard-working. The office is a welcoming environment, making every person of any ethnicity, race, gender, orientation, et. feel safe and equal! 

Ryan McClendon's profile image
Ryan McClendon 
recommend  Recommended
2 years ago

You met all my expectations! The team that came to the house Beginning with Arthur was great: Carlos, Chris , Aiden, Serg and Sami and Moyhcine were fantastic. The team was professional, respectful of homeowner and home.. They covered their feet to protect the floors. They asked to use facilities. They were friendly. They looked professional AND they were knowledgeable about what they were doing. Same Chris Mouhcine answered my questions and showed me how the system operates. Arthur got me started and the financial office di... read more

Business response:

Thanks so much, Ryan! We're so glad to have you in the NED family :-) 

Lori Runge's profile image
Lori Runge 
recommend  Recommended
5 years ago

Great experience clean and efficient 

Business response:

Lori, thank you kindly for the recommendation, we wish you a nice Thanksgiving! 

Andy Freed's profile image
Andy Freed 
recommend  Recommended
5 years ago

Great experience start to finish, from the estimate through installation. And I'm sitting in a room watching the snowfall enjoying the heat. 

Business response:

Andy, very nice of you to share this, I'm sorry I missed it earlier! Stay comfy out there! 

Randy Miller's profile image
Randy Miller 
recommend  Recommended
5 years ago

I am very pleased with the installation of my whole house Mitsubishi mini-split system. It started right from the design. I didn’t want multiple condensers around the house. They were the only company that designed the system with a single condenser. They handled all of the paperwork including a handsome rebate for integrating with my oil burner. The primary installer Samy was careful, knowledgeable, and answered my many questions as the installation progressed. They routed the cooling lines through walls and minimized indoo... read more

Business response:

Randy, my thanks go out to you for the business and the kind words. We are glad to be of service and we hope you enjoy! The New England Ductless Team // 

Kristen Foti Buckley's profile image
Kristen Foti Buckley 
recommend  Recommended
5 years ago

We finally ditched the window/portable AC units and outfitted our house with ductless central air (and an upgraded electrical panel) 🙌🏼 We can’t say enough great things about our experience with New England Ductless this week!! The whole process went so smooth and everyone we dealt with (especially David and Claudio) was so kind, respectful, and professional 😀 It’s amazing how quickly the 3 separate zones worked together to cool our house off and how quiet they are!! Our only regret is that we didn’t look into this ... read more

Business response:

Thank you Kristen! We are certainly glad to be of service. My apologies for the delay in responding, it's been a busy month for sure, but we are glad you're staying comfy.😎 

Edwin Martin's profile image
Edwin Martin 
recommend  Recommended
5 years ago

We had a system installed by New England Ductless about three years ago. Recently I was having a problem with one of the pumps. They assigned a crew to come and check it out. They could not find anything but in our conversation I complained the pump was too loud when it operated. They said there is a new , quieter model that came out recently. We had that installed Wednesday. It is 500% better then the old. Both times the crews came, they did everything efficiently and cleanly. I would say that the work area was actually c... read more

Business response:

Edwin, that is great feedback and we are glad to have you as a customer! Thank you for taking the time to share this. // The New England Ductless Team // 

David A Greene's profile image
David A Greene 
recommend  Recommended
6 years ago

The hvac work is clean and efficient, the techs are knowledgable, kind and helpful. The work ranges from traditional hvac installation to mini splits including installation, service and repair 

Frequently asked questions about New England Ductless

How is New England Ductless rated?

New England Ductless has a 4.7 star rating with 45 reviews. 

When is New England Ductless open?

New England Ductless is closed now. It will open on Monday at 7:00 a.m.