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Nick Cappello of Mutual of Omaha Mortgage

4.9

About this business

Location details

5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.938 reviews
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Nelly N.'s profile image
Nelly N. 

Verified by Mutual of Omaha Mortgage

11 months ago

Good communication and updates about the process. 

Business response:

I'm really glad to hear you found our communication and updates satisfactory, Nelly! It was my pleasure to help guide you through the process. Your feedback means a lot to us at Mutual of Omaha Mortgage. If there is anything more you need, don't hesitate to reach out. Thanks for the 4.83-star rating! 

Timothy R.'s profile image
Timothy R. 

Verified by Mutual of Omaha Mortgage

11 months ago

Great communication from Nick and his team. Answered all questions and hand held us through the process . 

Business response:

Thrilled to hear that you found our communication and guidance during the process helpful, Timothy. We try our best to provide clear and prompt answers to all inquiries. Your positive feedback means a lot to the team and me. We're glad we could assist you with your mortgage needs. Thanks for choosing Mutual of Omaha Mortgage and for rating us 5 stars! 

Victoria R.'s profile image
Victoria R. 

Verified by Mutual of Omaha Mortgage

a year ago

Thank you Nick! Always great working with you. Great communication and eplanation of details every step of the way. 

Business response:

Hi Victoria, thank you so much for the 5-star review. I'm pleased that you found my communication and explanations helpful. It's always a pleasure working with you too. I look forward to assisting you with any future needs at Mutual of Omaha Mortgage. - Nick Cappello 

Steven J.'s profile image
Steven J. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick is very personable and clearly answered any and all questions we had. 

Business response:

I'm thrilled to hear that you've had a positive experience with me, Steven. Your feedback is greatly appreciated. It's always my goal to provide clear and concise answers to all questions. I hope to continue providing excellent service for you with Mutual of Omaha Mortgage. Thanks for taking the time to leave a review. 

Shanita W.'s profile image
Shanita W. 

Verified by Mutual of Omaha Mortgage

a year ago

I recently had the pleasure of working with Nick at Mutual of Omaha while exploring options for reselling my home, and I can’t express enough how impressed I was with his knowledge and professionalism. From our very first conversation, it was clear that Nick is not only passionate about his work but also genuinely cares about his clients. Nick took the time to provide me with comprehensive details about the home selling process. He walked me through every step, understood the nuances involved. His expertise in the real estat... read more

Business response:

Hello Shanita, your words really made my day! It was a pleasure working with you and I'm thrilled to know that you felt supported and informed throughout the process. Providing comprehensive details about the home selling process and tailoring advice to your specific situation is a part of the service I strive to provide. I'm glad I could assist in making your decisions with confidence. Looking forward to serving you again in the future! 

Gery L.'s profile image
Gery L. 

Verified by Mutual of Omaha Mortgage

a year ago

Just having the positive communication and total transparency through our the loan, From beginning to the Final closing and having the funds go into My account. Very Professional on behalf of Nick, Matt, and all the other employees at Mutual of Omaha Mortgage! Thank You for all Your Help! Sincerely, Gery Liwerant 

Business response:

Hey Gery, it's Nick here. I'm thrilled to hear your positive feedback on our communication and transparency throughout your loan process. We strive to provide a top-notch experience from the start to the final closing and it's great to know we've achieved that. On behalf of myself, Matt and everyone else at Mutual of Omaha Mortgage, I want to express our appreciation for the kind words and 5-star rating. It was an absolute pleasure working with you, and we're always here if you need any further assistance. Take care and t... read more

Andrew T.'s profile image
Andrew T. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick’s advice and confidence was extremely helpful. The paperwork and mortgage process was simplified by the Mutual of Omaha app, we are very pleased with the entire process. When rates come down, I hope there is an opportunity to refinance through Mutual of Omaha. 

Business response:

I'm thrilled to hear your positive feedback, Andrew! It's always my goal to simplify the mortgage process and I'm glad to hear that the Mutual of Omaha app was a helpful tool for you. As for refinancing, should the rates drop, I'd be more than happy to explore those options with you. Your satisfaction is my top priority. Thanks for choosing Mutual of Omaha Mortgage and for your kind words. Don't hesitate to reach out if you need anything else in the future. - Nick Cappello 

Lynda B.'s profile image
Lynda B. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick, he did his best to help me get the loan and all the paperwork that goes with long distance loans.Could not ask for anyone better. YOU need to make sure, you keep him.I was afraid of doing long distance loans but in taking to Nick, I felt comfortable and I TRUST him, (NOWADAYS,THAT IS RARE) 

Business response:

Lynda, I'm thrilled to hear that you had a great experience with your long distance loan process. It can be quite challenging but your trust and understanding made it seamless. It's my priority to ensure that all my clients feel comfortable and confident in their decisions. Thanks for the stellar review and your trust, it means the world to me. Please don't hesitate to reach out if you ever need anything in the future. - Nick Cappello, Mutual of Omaha Mortgage. 

Donald Dean B.'s profile image
Donald Dean B. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick was great. He represented Mutual of Omaha as a complete Professional. I will seek him out again when interested rates go down again. 

Business response:

I'm glad to hear that you had a positive experience, Donald. Your feedback means a lot to me and the Mutual of Omaha Mortgage team. I'm always here to help with your mortgage needs, especially if those interest rates dip again. Thank you for your 5-star review. It was a pleasure working with you. 

Frequently asked questions about Nick Cappello of Mutual of Omaha Mortgage

How is Nick Cappello of Mutual of Omaha Mortgage rated?

Nick Cappello of Mutual of Omaha Mortgage has a 4.9 star rating with 38 reviews. 

When is Nick Cappello of Mutual of Omaha Mortgage open?

Nick Cappello of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.