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Nick Cappello of Mutual of Omaha Mortgage

4.9

About this business

Location details

5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.938 reviews
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Victoria R.'s profile image
Victoria R. 

Verified by Mutual of Omaha Mortgage

2 years ago

Nick was very friendly and responsive. He always took the time to answer our many questions as first time home buyers. We appreciated his timely responses and effective communication throughout the entire process! 

Business response:

I'm truly grateful for your kind words, Victoria. It was a pleasure to guide you through your first home buying process and I'm thrilled to hear that you found my response time and communication effective. I always strive to provide the best possible service for my clients at Mutual of Omaha Mortgage. Thanks again for your wonderful review and for rating my service 5 out of 5 stars. I'm here if you need anything in the future. Best wishes on your new home! 

Steven J.'s profile image
Steven J. 

Verified by Mutual of Omaha Mortgage

2 years ago

Nick is the best. 

Business response:

I'm genuinely appreciative of your kind words and the 5-star rating, Steven. It's clients like you that make my job at Mutual of Omaha Mortgage truly fulfilling. I strive to provide the best service possible and your feedback confirms that. Thank you for your trust, and don't hesitate to reach out for any future need. 

Celesta S A.'s profile image
Celesta S A. 

Verified by Mutual of Omaha Mortgage

2 years ago

Done in a timely matter. 

Business response:

I'm glad to hear that you were pleased with the promptness of our service, Celesta. At Mutual of Omaha Mortgage, we understand the value of time and aim to deliver our services as efficiently as possible. Thank you for your rating of 4.16 out of 5 stars - your feedback is greatly appreciated and will help us continue to improve. I look forward to assisting you again in the future. Best, Nick Cappello. 

Irene R.'s profile image
Irene R. 

Verified by Mutual of Omaha Mortgage

2 years ago

Nick and Sara did a wonderful job 

Business response:

Thank you so much for the kind words, Irene! I'm glad to hear that my team at Mutual of Omaha Mortgage was able to provide you with a great experience. 

Barbara R.'s profile image
Barbara R. 

Verified by Mutual of Omaha Mortgage

2 years ago

The care and patience that Nick, Ashley, and Jacob showed me while I was assisting my 87 year old grandmother with all of the "leg work" was absolutely amazing. I'm very grateful that they took the time to answer every single question I had. 

Business response:

Barbara, thank you so much for your kind words. It was a pleasure working with you and your grandmother to make the mortgage process as stress-free as possible. I'm so glad we were able to provide the answers you needed and that you had a positive experience with Mutual of Omaha Mortgage. Thank you for your 5-star rating! 

Laura L P.'s profile image
Laura L P. 

Verified by Mutual of Omaha Mortgage

2 years ago

I was very surprised at how quick the process of refinancing my home was. Nick was attentive to what I needed to get out of the refinance and I am very satisfied with the outcome. 

Virginia Catherine C.'s profile image
Virginia Catherine C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Buying a home is stressful & confusing… Nick broke the info down in a way that made sense. He was very communicative and answered all our questions and made us feel more comfortable with the process 

Business response:

It was great working with you. Thanks again for putting your trust in us. 

Thomas J K.'s profile image
Thomas J K. 

Verified by Mutual of Omaha Mortgage

2 years ago

All questions and concerns were answered in a very professional amnner. Nick and Ashley where very helpful throughout the whole process. Thank you!! 

Business response:

I really appreciate the feedback and am looking forward to working with you again. 

Glen I.'s profile image
Glen I. 

Verified by Mutual of Omaha Mortgage

2 years ago

Good communication and overall service. Ashley was top not notch, very responsive, and easy to work with. 

Business response:

Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback. 

Frequently asked questions about Nick Cappello of Mutual of Omaha Mortgage

How is Nick Cappello of Mutual of Omaha Mortgage rated?

Nick Cappello of Mutual of Omaha Mortgage has a 4.9 star rating with 38 reviews. 

When is Nick Cappello of Mutual of Omaha Mortgage open?

Nick Cappello of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.