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5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Professionalism, expeditiously processing my case, honesty and overall concern about helping me. Great Experience!
Business response:
I'm thrilled to hear that you had a great experience with us at Mutual of Omaha Mortgage, Marcelene. It was a pleasure assisting you and ensuring your case was handled quickly and professionally. Your satisfaction is the most significant part of my work, and your comments confirm that we're on the right track. Thank you for your trust and the fantastic rating. Please don't hesitate to reach out if you need anything in the future.
Verified by Mutual of Omaha Mortgage
Nick was amazing. He helped me all the way through. He Was just amazing. I can’t even emphasize how happy I was with his service and how he just made it so easy for me. I would refer him to 1 million people three times over.
Verified by Mutual of Omaha Mortgage
Great communication and customer service
Business response:
I appreciate your positive feedback, James. I'm glad that my communication and customer service skills made your experience with Mutual of Omaha Mortgage a great one. Striving for excellence is our top priority and your review reaffirms the hard work we put in every day. Thank you for taking the time to share your high rating. It means the world to us and to our entire team!
Verified by Mutual of Omaha Mortgage
Everyone who I had contact with was very polite and helpful. It made things dry easy to deal with. I was very happy with all the help the staff gave me. I would highly recommend Mutual. Nick Cappello was especially helpful and polite and knowledgeable from day one. He was great to talk to. Very happy with the refi. Thank you all!
Business response:
I'm delighted to hear you had such a positive experience, Peggy. Ensuring a smooth and informative process is our top priority at Mutual of Omaha Mortgage. I'm glad I could contribute to making your refinance journey easier. Thank you for your kind words and recommendation. It truly means a lot. I look forward to assisting you again in the future if needed!
Verified by Mutual of Omaha Mortgage
All involved in the process were professional and able to reach out to during the entire process
Business response:
I'm incredibly grateful for your kind words and excellent rating, Kathleen. Being available and providing professional service throughout your mortgage process is a top priority for us at Mutual of Omaha Mortgage. I'm glad that we were able to meet your expectations. It was truly a pleasure to work with you. Thank you for choosing us for your mortgage needs.
Verified by Mutual of Omaha Mortgage
Nick and Ashley made the process easy, quick and enjoyable. It has been my pleasure to work with them! I will highly recommend Nick to my family and friends!! I hope to work with him again in the future!!!
Business response:
I'm truly pleased to hear that you had a positive experience with Ashley and myself. Your satisfaction is our top priority at Mutual of Omaha Mortgage, and we always aim to make the process as seamless as possible for our valued clients. Thank you for your kind words and your recommendation, Lisa. I look forward to the opportunity to serve you, your family, and your friends in the future.
Verified by Mutual of Omaha Mortgage
Plenty communication from Nick and everyone.
Business response:
I'm thrilled to hear that you appreciated the level of communication throughout our process, Steven. Communication is key in our line of work and we always strive to keep our customers informed every step of the way. Your positive feedback means a lot to me and the entire team at Mutual of Omaha Mortgage. Thank you for your 5-star rating!
Verified by Mutual of Omaha Mortgage
Nick and his team are the best and would highly recommend them to anyone. I appreciate all their hard work and taking care of me and my wife throughout the whole process. Couldn't ask for a better experience and glad to be a part of the Mutual of Omaha family.
Business response:
I'm truly grateful for your kind words, Randell. It was an honor helping you and your wife throughout this process and I'm thrilled to hear you had a positive experience. The team here at Mutual of Omaha Mortgage and I always strive to provide top-notch service. Thanks again for entrusting us with your mortgage needs and welcome to the Mutual of Omaha family! Looking forward to assisting you in future, should you need anything more.
Verified by Mutual of Omaha Mortgage
Nick had all the answers before calling me back. He explained what I needed to do. He made it so easy
Business response:
Thank you for the terrific review, Karen! I'm thrilled to hear how easy the process was for you. At Mutual of Omaha Mortgage, our aim is to ensure our clients have all the answers in a timely manner. Your feedback is greatly appreciated and it was a pleasure to work with you. Looking forward to assisting you in the future. Best Regards, Nick Cappello.
Nick Cappello of Mutual of Omaha Mortgage has a 4.9 star rating with 38 reviews.
Nick Cappello of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.