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Nick Zbair of Mutual of Omaha Mortgage

5.0

About this business

Location details

401 Old Woodward Ave, Suite 457, Birmingham, MI, 48009, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0319 reviews
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William A Shertzer J.'s profile image
William A Shertzer J. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick has been our guy for years for a reason ... he's great! 

Business response:

I'm thrilled to hear that you've had such a positive experience with me throughout our years working together, William. It's always a pleasure to serve you and help you navigate your mortgage needs. Your trust and satisfaction are what make my job worthwhile. Looking forward to continuing our journey together. Thank you for your kind words and the stellar rating! -Nick Zbair, Mutual of Omaha Mortgage. 

Barbara D.'s profile image
Barbara D. 

Verified by Mutual of Omaha Mortgage

a year ago

Your quick and efficient process and courteous service 

Business response:

I appreciate you noting the quick and efficient service you experienced, Barbara. Providing courteous and timely assistance is central to what I strive for. If there's anything further you need or any questions arise, please feel free to contact me. Thank you for choosing Mutual of Omaha Mortgage. 

Tomas B.'s profile image
Tomas B. 

Verified by Mutual of Omaha Mortgage

a year ago

The process was clearly explaind and during each step Nick took the time to make sure I understood what everything meant. Work with Nick made the home buying process much less stressful. 

Business response:

I'm thrilled to hear that you found the home buying process less stressful, Tomas! It's my priority to ensure that each step is clearly explained and understood, so your feedback is greatly appreciated. Remember that Mutual of Omaha Mortgage and I are here if you need anything else in the future. Thank you for the fantastic 5-star rating! 

Jeremy B R.'s profile image
Jeremy B R. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick was very thorough and helpful in many aspects. 

Johnnie Ambrose T.'s profile image
Johnnie Ambrose T. 

Verified by Mutual of Omaha Mortgage

a year ago

Putting the customer first is rare/ Nick walked his talk/ Going beyond Customer Service to Customer Delight is my experience with this mortgage company. 

Theresa M. R.'s profile image
Theresa M. R. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick was excellent and organized , friendly and so knowledgeablee. We actually looked forward to talking to him when he would reach out! Because of Nicks skills everything went so smoothly, stress free. The absolute best experience with a mortgage lender in my life. Considering I have purchased 20 homes with multiple mortgage lenders, I have lots of experience with this process. I recommend Nick Zbair to everyone, he literally is the best person you will ever work with in the mortgage business. Even our attorney for the cl... read more

Business response:

Theresa, thank you so much for your stellar review and for the high recommendation! I'm thrilled to hear that you had a positive experience with me and the mortgage process. Your feedback is highly valued and it's clients like you that make my job rewarding and enjoyable. Knowing that you felt the process went smoothly and was stress-free is fantastic to hear, and I'm happy I could assist in making that happen. I strive to provide efficient and knowledgeable service to all my clients, and I'm glad that this was reflected dur... read more

Coleby Ray W.'s profile image
Coleby Ray W. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick was awesome. I've dealt with other mortgage companies in the past, and this is by far the best epxerience I've ever had. He kept me up to date throughout the entire process. If I had a question, I texted him and usually had a response within 1-2 minutes. I've already recommended other people reach out to Nick regarding a mortgage. I could have gotten a slightly lower rate with other companies, but the great customer service was worth it. Seriously. This is not a paid review , and I am filling this out on my own time. If... read more

Business response:

Hey Coleby, I can't begin to express how much your positive feedback means to me. I'm thrilled to hear that you had the best experience with Mutual of Omaha Mortgage. Your satisfaction is my top priority, and it's fantastic to know that my quick responses and continuous updates added value to your experience. Your recommendations are immensely appreciated. Remember, I'm here for any future mortgage inquiries you may have. Thanks again, Coleby! 

Kathrina Louise B.'s profile image
Kathrina Louise B. 

Verified by Mutual of Omaha Mortgage

a year ago

Nick was very helpful and informative and then made sure that I got directed to the right department when I needed to be. 

Business response:

Glad to hear that you found the assistance helpful, Kathrina! It's always my priority to provide informative and efficient service, so I'm pleased to know that you had a positive experience. If you ever have more questions or need further support, feel free to reach out. Thank you for your 5-star review and for choosing Mutual of Omaha Mortgage. - Nick Zbair 

Dannie E. B.'s profile image
Dannie E. B. 

Verified by Mutual of Omaha Mortgage

a year ago

It's unusual to have a professional relationship with a person who values the client, is knowledgeable, courteous, detail oriented, and makes every effort possible to follow procedures while making sure the client understands every part of the lending process. The aforementioned qualities all represent Nick Zbair. A champion for his clients. 

Business response:

Thank you so much for your kind words, Dannie. I truly appreciate you taking the time to share your experience with me and Mutual of Omaha Mortgage. I am thrilled to hear that you valued the detailed-oriented and courteous service you received. It's always my goal to make the lending process as understandable and user-friendly as possible for my clients. It makes me incredibly happy to know that you felt like a champion throughout this process. Thank you once again for your feedback and for choosing us for your mortgage need... read more

Frequently asked questions about Nick Zbair of Mutual of Omaha Mortgage

How is Nick Zbair of Mutual of Omaha Mortgage rated?

Nick Zbair of Mutual of Omaha Mortgage has a 5 star rating with 319 reviews. 

When is Nick Zbair of Mutual of Omaha Mortgage open?

Nick Zbair of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.