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Nissan
- Vancouver, WA
About this business
Specialties Nissan Auto Dealer and Collision Center.
Location details
3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Josh was very knowledgeable and patient. He explained..." Josh was very knowledgeable and patient. He explained everything and the service was done in a timely manner. He took care of me right away.
Business response:
Danillo, Awesome! We are pleased to hear that Josh was very knowledgeable and patient while providing timely service. We value your time and feedback. Thank you for taking the time to share this kind review. We look forward to seeing you and your Maxima in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family
"I had a good experience. The staff members were nice,..." I had a good experience. The staff members were nice, friendly and took time to explain things. It is nice that they give you recommendations with quotes at the end and don’t pressure you into anything.
Business response:
Leah, Thank you for taking the time to share your experience with us. We value your time and feedback. We are pleased to hear that our staff was nice, friendly, and pressure-free. We look forward to seeing you and your Altima in the future. Thank you for choosing Alan Webb Nissan For your Altima's needs. Take care and have a wonderful day! Sincerely, Your ALan Webb Nissan Auto Family
"Service advisor was very helpful,nice,professional and..." Service advisor was very helpful,nice,professional and very friendly also paid attention to customer concerns. Mechanic performed the repair and fixed the problem right at the first time .
Business response:
Savat, Thank you for taking the time to share this kind review with a 5-star rating. We are pleased to hear that your service advisor was helpful, nice, and professional. We value your time and feedback. We look forward to seeing you and your Nissan Rogue in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family
"I feel I wasn’t told the truth about a tire sensor issue,..." I feel I wasn’t told the truth about a tire sensor issue, but like the staff and my service tech. I liked the service Dept better when they would show me what was going on with issues my truck has, but just print it on paper with a price. It’s hard to understand when I can’t actually see the issues for myself.
Business response:
Jane, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Adam Ahmadi Service Manager 360-892-9004 ext 213 Adama@alanwebbaut... read more
"Cory was very helpfull with my service & gave explained..." Cory was very helpfull with my service & gave explained to information that I was not aware of. He gave me very good advise on my car
Business response:
Sheila, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that Cory was helpful and informative. We look forward to seeing you and your Rogue Sport in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family
"Amazing service, Cory is a wonderful, honest service..." Amazing service, Cory is a wonderful, honest service advisor who truly is interested in the customer best interest - not common in the car industry any longer.
Business response:
Neal, Thank you for sharing your experience with us. We are pleased to hear that Cory was awesome, honest, and thoughtful. Thank you for choosing Alan Webb Nissan for your vehicle's needs. Have a wonderful weekend! Sincerely, Your Alan Webb Nissan Family
"As usual, super awesome team. They helped me with my..." As usual, super awesome team. They helped me with my infinity. They have been dealing with my car and my moms car for years and would still go to them for service in the future.
Business response:
Alyssa, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear that you and your mom continue to receive great service from our super awesome service team! We look forward to seeing you and your G37 in the future. Sincerely, Your Alan Webb Nissan Family
"Pleasant service department and helpful... All around..." Pleasant service department and helpful... All around great experience. Good information as to what service my car needed at the time of service. No pressure.
Business response:
Debra, Thank you for taking the time to share your experience with us. We value your time and feedback. We are pleased to hear had a great experience with our helpful and pleasant service department. We look forward to seeing you and your Nissan Rogue in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family
"I'm always happy with the service I receive at the..." I'm always happy with the service I receive at the dealership. I bought my car here 3 years ago and while that experience wasn't my favorite the service department makes up for it!
Business response:
Megan, We are sorry to hear that your initial purchase experience was less than stellar. We are pleased to hear that our Service Department has redeemed our dealership. We value your time and welcome your feedback. We look forward to seeing you and your Rogue in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family
Frequently asked questions about Nissan
How is Nissan rated?
Nissan has a 4.8 star rating with 1,932 reviews.
When is Nissan open?
Nissan is open now. It will close at 8:00 p.m.