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Nissan
- Vancouver, WA
About this business
Specialties Nissan Auto Dealer and Collision Center.
Location details
3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Quick, friendly service. Diagnosed my vehicles problem..." Quick, friendly service. Diagnosed my vehicles problem correctly and promptly. Have been very happy with my Nissan Cube, have almost 100,000 miles on it. Wish Nissan still made the Cube.
Business response:
Linda, We are happy to hear that your service was friendly, quick, and done correctly. Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Cube in the future. Take care and have a wonderful day! Best wishes, Your Alan Webb Nissan Family
"Such prompt and friendly service from the minute we..." Such prompt and friendly service from the minute we reached out to the photo they took just before we drove off in the new car! Couldn't be happier!
Business response:
Mara, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear that Bo provided friendly and prompt service. We look forward to seeing you and your Pathfinder in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family
"Gail and Matthew of the collision department are the..." Gail and Matthew of the collision department are the best! I couldn't have asked for anyone nicer or more knowledgeable! They took the best care of me and my vehicle! Thank you! Thank you! Thank you!
Business response:
Lois and David, Thank you for taking the time to share this kind review and a 5-star rating. We value your time and feedback. We are thrilled to hear that Gail and Matthew took great care of you and your 370Z. Thank you for choosing Alan Webb Nissan for your 370's needs. We look forward to seeing you at your next service. Take care and stay safe! Sincerely, Your Alan Webb Nissan Family
"My appointment was minimal as I only needed batteries for..." My appointment was minimal as I only needed batteries for my key fob and then new windshield wipers. The service was excellent. Actually the pre-service was generated because my key fob battery went dead and I didn’t know how to start my car. That customer service person was excellent in walking me through how to get my car started and then I drove directly to the Nissan dealership.
Business response:
Karen, We are happy to hear that your service was excellent and we were able to get you on the road. Thank you for choosing Alan Webb Nissan for your vehicle's needs. We look forward to seeing you in the future. Take care and stay safe! Best wishes, Your Alan Webb Nissan Family
"Curtis at this dealership is amazing. Sales people are..." Curtis at this dealership is amazing. Sales people are rude and dont have great customer service. Corey I believe at service also acts like he dont care. The only reason why I would recommend service is cause of Curtis. He has an amazing customer service and I feel like he truly cares when I leave out of there. He answered everything I ask.
Business response:
Bridget, Thank you for taking the time to share this review. We value your time and welcome your feedback. We are disappointed to hear that your experiences with us have been less than stellar and that our staff were rude. We are sorry that we fell short of your expectations. Your insights help us to grow a positive customer experience for you and others. We are happy to hear that Curtis is amazing and has earned your recommendation. Again we are sorry received poor care from some of our staff. Please feel free to reach out ... read more
"Great work. Curtis was great to work with and extremely..." Great work. Curtis was great to work with and extremely helpful. The service team found the problem and was able to fix it. Great job!
Business response:
Thomas, Awesome! We are thrilled to hear that Curtis was helpful and great to work with. Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Titan in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family
"I called and talked with Curtis regarding what was..." I called and talked with Curtis regarding what was happening with my vehicle -- the same thing that had happened in February 2020 only with a different ignition coil. He promptly got my vehicle in for service and the problem was fixed that same day and earlier than the time promised. I've dealt with Curtis on several occasions. He always listens, explains his answers to my questions if I don't understand, and is courteous,
Business response:
Jan, Thank you for taking the time to share this nice review about Curtis. We are pleased to hear that Curtis is always courteous and attentive. We value your time and feedback. We look forward to seeing you and your Xterra in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family
"Service was prompt and they provided me a printout of my..." Service was prompt and they provided me a printout of my wheel alignment which was appreciated, as it was the end of the day for the dealership.
Business response:
Chris, We are happy to hear that your service was prompt and informative. Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Sentra in the future. Have a great day! Best wishes, Your Alan Webb Nissan Family
"took my daughter's Nissan Rogue into Alan Webb Nissan for..." took my daughter's Nissan Rogue into Alan Webb Nissan for scheduled maintenance. The SCory Ellis was outstanding, very professional and friendly. He took the time to research prior scheduled maintenance performed to ensure no duplication of maintenance being added. I like this feature Nissan has of being networked to all maintenance centers. I thought the cost for maintenance was fair and it included some discounts I did not expect. i would truly recommend Alan W... read more
Business response:
Abundio, Awesome! We are pleased to hear that Cory was outstanding. We value your time and feedback. We look forward to seeing you and your's daughter Rogue in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family
Frequently asked questions about Nissan
How is Nissan rated?
Nissan has a 4.8 star rating with 1,932 reviews.
When is Nissan open?
Nissan is open now. It will close at 8:00 p.m.