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Nissan
- Vancouver, WA
About this business
Specialties Nissan Auto Dealer and Collision Center.
Location details
3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Cory was great...the estimate was reasonable and within..." Cory was great...the estimate was reasonable and within the range we expected. Our Cube was ready when promised. The whole experience was good. Considering we were having a transmission replaced things went very well.
Business response:
Albert, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are happy to hear that Cory was great and your Cube was completed on time. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family
"Example of the great service here: When I asked for the..." Example of the great service here: When I asked for the complementary car wash following my service. I mentioned that my black car needed to be towelled dry (sunny day...water spots). When I retrieved the car Curtis had personally left his customer service desk to go out with a microfiber towel and make sure it was dried off. Dammm! Good job!
Business response:
David, Awesome! We are pleased to hear that Curtis went above and beyond to deliver your car with care and attention. Thank you for taking the time to share this nice review. We value your time and feedback. We look forward to seeing you and your Murani in the future. Happy Holidays! Sincerely, Your Alan Webb Nissan Family
"I'm a employee, but still impressed with the employees of..." I'm a employee, but still impressed with the employees of the service department. Always positive attitude with a friendly smile, and very knowledgeable which relates to the customer as confindence in their ability to repair the vehicle , to Nissan standards.
Business response:
Gary, Thank you for taking the time to share this kind review. We value your time and welcome your feedback. As employees, we can often be the most critical of our service, environment, and team members. We are pleased to hear that our service department continues to provide friendly and knowledgeable service. We look forward to seeing you and Bonnie in the future. Take care and have a wonderful Thanksgiving holiday! Best wishes, Your Alan Webb Nissan Family
"Great friendly and safe service. Delivered as promise...." Great friendly and safe service. Delivered as promise. Clean facility and COVID appropriate. Checkin procedure was quick and efficient. Will continue to use for service
Business response:
Marty, Thank you for taking the time to share this nice review. We are pleased to hear that your service was friendly and safe. We value your time and feedback. We look forward to seeing you and your Murano in the future. Have a wonderful Thanksgiving holiday! Sincerely, Your Alan Webb Nissan family
"This is a friendly place & I was pleased with the..." This is a friendly place & I was pleased with the timely service. The person making the appointment for me was particularly friendly & helpful. I will definitely be back.
Business response:
Ann, Thank you for taking the time to share this kind review and a 5-star rating. we value your time and feedback. We are happy to hear that your service was friendly and timely. We look forward to seeing you and your Cube in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family
"Honest and friendly attention! She was so patient and..." Honest and friendly attention! She was so patient and explained me everything. I love my Rogue!! Thanks for the good experience Oriana. See you soon
Business response:
Robert, That's great to hear. We are happy that Oriana was patient, honest, and friendly. We value your time and feedback. Thank you for taking the time to share your experience and this 5-star rating. We look forward to seeing you in the future. Take care! Sincerely, Your Alan Webb Nissan Family
"Friendly service personnel. Clean dealership. Fast...." Friendly service personnel. Clean dealership. Fast. Knowledgeable. Honest. Didn’t ask me to complete work not needed. Worth paying a little bit more for quality work.
Business response:
Jennifer, We are pleased to hear that your service was friendly, fast, and knowledgeable. Thank you for taking the time to share this kind review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Rogue in the future. Have a great day! Best wishes, Your Alan Webb Nissan Family
"Alan Webb is a great dealership. I like that you work..." Alan Webb is a great dealership. I like that you work with one person for service. I love my Murano, 2015 still looks brand new.
Business response:
Sue, Excellent. We are happy to hear that Curtis continues to provide great service that keeps your Murano in tip-top shape. Thank you for taking the time to share this kind review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Murano in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family
"I always get the best service from this dealership...." I always get the best service from this dealership. Always prompt. I’m always greeted by name as soon as I walk in the door!
Business response:
Edith, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear your service prompt and friendly. We look forw2ard to seeing you and your Pathfinder. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family
Frequently asked questions about Nissan
How is Nissan rated?
Nissan has a 4.8 star rating with 1,932 reviews.
When is Nissan open?
Nissan is open now. It will close at 8:00 p.m.