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Nissan
- Vancouver, WA
About this business
Specialties Nissan Auto Dealer and Collision Center.
Location details
3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Online Excellence" The new online appointment procedure is outstanding. It allows me, the customer, to select the items I prefer to service. The maintenance staff performed exactly what I requested plus an overall factory inspection. The staff are friendly, the facilities are clean and conveniently located with easy access when coming from my location.
"Curtis is always great. He makes sure everything gets..." Curtis is always great. He makes sure everything gets done in a timely manner. Always works with my schedule. He goes above and beyond with every visit.
Business response:
Sam. Thank you for taking your time to share this kind review and 5 star rating about Curtis. We are thrilled to hear that he was great and completed your vehicle's service in a timely manner. We look forward to seeing you and your Rogue in the future. Have a wonderful day and stay healthy! Sincerely, Your Alan Webb Nissan family
"2020 Nissan Murano. Relaxed atmosphere.Not the usual..." 2020 Nissan Murano. Relaxed atmosphere. Not the usual back & forth long drawn out process. They met the purchase price we requested on the vehicle we wanted. Each person we worked with was patient helpful & respectful. No pressure, no threats of loosing the deal. We came & went from the dealership three times and test drove three different vehicles. We are very pleased with the murano and satisfied we got a fair deal.
Business response:
Anna, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alan Webb Nissan with George. Thank you for taking your time to share how we are doing. We look forward to seeing you and your Murano in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family
"Great experience" My overall experience at Alan Webb Nissan was truly great. I went in for a scheduled service and it all happened very fast and smoothly. Cory was efficient and thorough in all aspects of the paperwork and addressing my concerns/questions. He demonstrated a genuine interest in my car condition and provided me with a detailed explanation on what they will do during this visit. Not only did they return my vehicle within the promised time, they also looked into my faulty cigarette lighter and replaced a dead f... read more
Business response:
Patrick, That's Awesome! Thank you so kindly for taking your time to share this informative review and 5 star rating. We are thrilled to hear that Cory went the extra mile and provided great service. We value your time and feedback, it helps us grow. We look forward to seeing you and your Rogue in the future. Have a wonderful holiday weekend and stay safe! Sincerely, Your Alan Webb Nissan Family
"People of their word" Everything I have been told has worked out as stated, from the sale to the service. There was only one energetic lower salesman that tried to up sell a feature already on the car but the sales manager ignored him and all was well. The service departed did help upgrade my car with some additional features I wanted to add, with a friendly and professional work standard. Oh yes, there was that smile. Thanks Curtis.
Business response:
Roland, Perfect! We are thrilled to hear that both your sales and service experiences worked out well and was handled with friendly service. Thank you so kindly for taking your time to share this informative review and 5 star rating. We value your time and feedback! We look forward to seeing you and your new Altima in the future. Have a great holiday weekend and stay safe! Sincerely, Your Alan Webb Nissan Family
"Great service and friendly and did not take too long,..." Great service and friendly and did not take too long, admin mice person and very clean inside and well spaced with COVID 19 concerns . Should wear masks
Business response:
Lesa, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to grow a positive customer experience for you and others. We are happy to hear that you received great, friendly, and fast service during your recent visit. We look forward to seeing you and your Versa in the future. Have a wonderful holiday weekend and stay safe! Best wishes, Your Alan Webb Nissan Family
"I was pleased with the service and work was done in a..." I was pleased with the service and work was done in a timely matter. I like the confidence you have in your team. Thanks u.
Business response:
Robert, Awesome! We are thrilled to read that you were pleased with the time and service performed during your recent visit. Thank you for taking your time to share this nice review and 5 star rating. We look forward to seeing you and your Altima in the future. Have a wonderful holiday weekend and stay safe! Sincerely, Your Alan Webb Nissan Family
"Professional,prompt, and reliable source for purchase or..." Professional,prompt, and reliable source for purchase or for maintenance with almost any vehicle on the market . Being Used this dealer for over 10 years with purchase, and car needs.Over all, happy like a camper.
Business response:
Igor, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to read that you received prompt, professional and reliable service from our staff. We look forward to seeing you and your Versa in the future. Have a wonderful holiday weekend and stay safe! Sincerely, Your Alan Webb Nissan Family
"Not real pleased with the sales experience" At the sales department the guy I was dealing with was not very helpful with details concerning operation of the vehicle. When we reached a verbal agreement on the sales transaction the man at the counter wrote up the agreement incorrectly twice and at the last minute attempted to add on $350 for something about the blinking rear break lights. I did not go for that
Frequently asked questions about Nissan
How is Nissan rated?
Nissan has a 4.8 star rating with 1,932 reviews.
When is Nissan open?
Nissan is open now. It will close at 8:00 p.m.