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Nissan
- Vancouver, WA
About this business
Specialties Nissan Auto Dealer and Collision Center.
Location details
3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Oil change" Made an appointment That took few weeks to get into. However, once I was there they were quick, efficient, and done in a timely manner.
Business response:
Thanks for the amazing review and rating, tahoenorth! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team
"Transmission replacement " We were having trouble with our car stalling. No codes were coming up in the diagnostic. After agreeing to have them drop the pan they found metal shavings throughout. Curtis was so helpful working with the Nissan corporate office to get our transmission replacement taken care of under warranty. Once that was approved he completed the job in just a few days. Very professional and responsive. He was the best mechanic we have ever worked with.
Business response:
Thanks for the amazing review and rating, Soccermama! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team
"Great service! " Heidi and AC were awesome!! They went above and beyond to help me get into my new vehicle! They really advocated for me and that’s why I would return in the future!
Business response:
Thanks for the amazing review and rating, timby30d! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team
"first service" I had my first service of my 2018 frontier and was very happy by the way that I was treated by staff. everything was explained very well and the out come was outstanding.
Business response:
Thanks for the amazing review and rating, searola! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team
"Great Car, but was it worth the trouble?" We have been looking for a low cost car for my daughter who heads to college soon. We were surprised to find a major dealer with just such a vehicle. 2010 Versa under 5k. We began communicating with the dealership via email, and it took about 2 weeks to get to see the car. When we got their, the staff treated us well and the car was what was advertised (although it had not yet been detailed, an odd thing after two weeks). We dealt with Manny over the internet, Heidi in person, AC th... read more
Business response:
Brian, thank you for your insightful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Good service" I have been very happy with my experience so far. Always courteous and friendly. The job gets done in reasonable time. Always offer extra services, but no hard sell.
Business response:
Michael, thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Let us know how we can earn that 5th star. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Good department that needs more attention " This department is always friendly. I wish there were a few more protocols when you check in. Having anyone else greet guests while the service department is helping Other customers. They are always busy. Move a printer into the service department desk area. They have to leave their desks and customers to run to the back to print anything. Every transaction needs to be printed, so this is extra ridiculous. My recommendation if there is time or you leave your car all day for a few ... read more
Business response:
Thank you for your wonderful feedback. We will make sure this review gets in the right hands for a more seamless experience with the dealership. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Taylor Goes Above And Beyond" I came in just a few days ago! Taylor was/is absolutely wonderful. He not only found me a car but he helped me with financing! As if that wasn't enough he drove for over 4 hrs one way for my paperwork! I have told Taylor just in helping me alone he is on his way to bigger and better life! Taylor is going to be a General Manager if not Owner of a his own Dealership! I have never seen anyone go this far for a car sale! I am spreading the word!! Alan Webb and Taylor Dunn-Rind are the best to buy a... read more
Business response:
We appreciate the kind words and Thank You for your wonderful feedback. Taylor is a great asset to our Sales team and we will happily shower him with praise on this review. Thank you again for your business and as always, feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Good expierence" The best part was working with Heidi She found the exact car I was looking for including color. Also Joe in financing was very easy to work with and very helpful
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
Frequently asked questions about Nissan
How is Nissan rated?
Nissan has a 4.8 star rating with 1,932 reviews.
When is Nissan open?
Nissan is closed now. It will open at 10:00 a.m.