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Nissan
- Vancouver, WA
About this business
Specialties Nissan Auto Dealer and Collision Center.
Location details
3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Quick to help" All good no pressure. Nice people. Dave Frichman did well with no pressure, I would go back in the future any time, for a new car or service. Scott R
Business response:
Thank you for your wonderful feedback. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Brakes" I had my Nissan serviced in Newberg, OR at which time that dealer indicated I desperately needed my brakes changed. During my winter holiday from college, I scheduled to have the brakes replaced at Alan Webb. Much to my surprise they indicated I had plenty of life remaining on both my pads and rotors, therefor only charging me for an oil change and tire rotation. It was refreshing to have an auto service center be honest and not do unnecessary work on my car, especially being a college kid! Thank you Alan Webb for s... read more
Business response:
Thank you for your wonderful feedback. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Great service " I really appreciate the honesty from my service advisor. A technician made a minor mistake with my vehicle, no big deal, but Alan Webb kept me informed about it and corrected the issue instead of trying to cover it up! I also like that recommended services feel more like a conversation than being pushed around and pressured.
Business response:
Megan, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Bought my second Nissan from Alan Webb" Great experience overall. Thanks to sales consultant Tyle, sales manager Jim and internet manager Joe for their outstanding service. This is my second Nissan from Alan Webb 👍
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"New check in process still needs work..." First oil change with 2023 Altima, after 2012 Maxima previously serviced there was totaled. Was not advised cost or coupon availability, oil requirement in advance. Almost cancelled as told cost without special, but service check in person was able to locate, apply discount. Though made appointment well in advance, was long, tedious process to get car in. When done, too busy to get basic vaccum and wash included, so driver mat dirtier than on arrival after service. Did receive call ... read more
Business response:
Peggy, Thank you for your feedback. We always strive to meet the needs of our customers no matter the situation. We hope to get a full 5 stars from you in the future and will do our best to earn them! Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"They did a great job" Last time I brought my car in for an oil change they were very busy and I told them to hold my car back as long as they needed. Not only did they get my car through in a reasonable time, they cleaned my car inside and out. I was not expecting that awesomeness. Also: they are much better at dealing with customers in the service department than the sales department. When I bought my first Nissan I left feeling duped and ended up with a car I really didn't want because if the trickery they played. Needles... read more
Business response:
J.Shuell1, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Wonderful Oil Change!" Another reason I always come to Alan Webb Nissan! There was no sales pitch and the job was done quick and easy! Very highly recommended!!!
Business response:
Thank you for your wonderful feedback. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team
"Great work, timely and great repair" My car was in for extensive front end damage during the Christmas/New Year holiday. They managed to get it complete on the Friday before New Years saving me three extra rental car days. Work was completed to my complete satisfaction.
"Quick, easy, and pressure free purchase experience " Great experience. The price was transparent and the experience was pressure free. Joseph and Joel did a great job closing the deal. I would definitely recommend to others.
Frequently asked questions about Nissan
How is Nissan rated?
Nissan has a 4.8 star rating with 1,932 reviews.
When is Nissan open?
Nissan is closed now. It will open at 10:00 a.m.