This profile has been claimed by the business owner or representative.
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Polite informative explained what my car needed good..." Polite informative explained what my car needed good service, answered all my questions and prepare me for the next visit.Call me back right away when it was ready.
Business response:
We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We look forward to hearing from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"The service was fine, but when I saw my car moved from..." The service was fine, but when I saw my car moved from the service area to the waiting area, nobody called me (I was told I would get a phone call when my car was ready). I wait 20 minutes, decide to go ask, and it had been ready the whole time.
Business response:
Thank you for bringing this to our attention. Providing quality communication is very important and we should have done a much better job informing you that your vehicle was ready. We will be addressing this with our service team and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Big thank you to Ace really helped me out with my car and..." Big thank you to Ace really helped me out with my car and get it serviced quickly and very friendly and a very positive attitude
Business response:
We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"They aways take good care of me and my Altima here. This..." They aways take good care of me and my Altima here. This last visit, they even got me financing for my auto service, which was a year behind schedule and which I would not have otherwise been able to afford. I know when I take my car to DTLA Nissan that they will give me all of the information that I need to keep my vehicle running safely and efficiently.
Business response:
It truly makes us happy to know that you always have such a positive experience whenever you come in! Your business and time are much appreciated! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Ace was very kind and helpful! Even though he was a..." Ace was very kind and helpful! Even though he was a little busy and seemed to be the only service worker on duty he gave me excellent customer service.
Business response:
Hi Serena, we are so proud of Ace and his efforts to make sure you left a satisfied customer! Thank you so much for choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"la senorita Helen tiene una atencion de excelencia.con..." la senorita Helen tiene una atencion de excelencia. con gusto regreso y quiero que ella me atienda siempre. todo a tiempo y calidad de servicio. gracias
Business response:
Gracias por esta revisión de 5 estrellas! Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"What how why where when let me go am i i i i i i i i i i..." What how why where when let me go am i i i i i i i i i i i i i i i i
"Me gusto como me atendió y lograron a ser todo por darme..." Me gusto como me atendió y lograron a ser todo por darme un carro y se los agradecí mucho y me atendieron muy rápido gracias por todo Nissan y sus trabajadores
Business response:
Michael, Gracias por esta revisión de 5 estrellas! Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Best dealer in town. Ace is an amazing guy, Always making..." Best dealer in town. Ace is an amazing guy, Always making sure customers are taken care of properly. HAppy customer for years. Quick & efficient so far.
Business response:
Thanks so much for your loyalty to us here. We're lucky to have you as a member of our Nissan of DTLA Family and we appreciate this 5-star review. Can't wait to serve you again soon. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
Nissan of Downtown L.A. has a 4.4 star rating with 5,087 reviews.
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.