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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"They both helped me out so much and gave me great service..." They both helped me out so much and gave me great service , I got my key fixed just at the right time and great speed
Business response:
It's great to hear that we were able to get your key fixed as soon as possible! We hope to hear from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Samuel was a very helpful and corteus service..." Samuel was a very helpful and corteus service representative at the dealership and by phone answered all my questions with patience. Dealership was very neat, clean and saw they kept us safe by following covid -19 safety standards.
Business response:
Samuel is a valued member of our team over here, and we're thrilled to hear he was able to take such great care of you. We can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"I continue to be impressed with the customer service. I..." I continue to be impressed with the customer service. I received a call today from Samuel Lemus in Service, following up after my infotainment system was replaced a few weeks ago. I told him that everything is now working well. This type of follow-up is what makes this Service Department stand out. Thank you, Samuel, you made me feel like a VIP!
Business response:
We are proud to hear that Samuel was able to help you out with your vehicle! We appreciate you taking the time to let us know about your experience and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Ace was amazing!!! The moment I called he treated me with..." Ace was amazing!!! The moment I called he treated me with respect and was very friendly. He knew exactly what I needed. Give him a raise ASAP!!!
Business response:
We're more than happy to hear that your experience was nothing short of stellar with Ace! Thanks for stopping by and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Overall Great Experience! I went the day of their..." Overall Great Experience! I went the day of their transition to the new location and they handled the crowd so well. I was very happy!
Business response:
We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We look forward to working with you again soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"When I firist arrive they were very professional and..." When I firist arrive they were very professional and directed me to a sale person right they guided me thur the entire process and gelp with any questions i needed they provided any information needed in filling out paperwork also they work is rapid and also each department has a exceptional employee Experience , I also had a great test driving experience and also lunch Subway was provided compliments from the sales employee . I also had a chance to shake the managers... read more
Business response:
We want nothing but the best for our customers and we're so happy you had such a great experience with us! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Downtown Nissan is great wouldn't ask for anything else,..." Downtown Nissan is great wouldn't ask for anything else, the Service Department is the best they helped me in every way possible, thanks for everything
Business response:
It truly makes us happy to see that our team provided you with a 5-star visit! Thanks for stopping by and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"I was very grateful for the kind and attentive service I..." I was very grateful for the kind and attentive service I received. Ace was the best! My time, and my wallet were respected. Thank you!
Business response:
Ace is a superstar and we can't wait to tell him about your review! We can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"I am very impressed with this dealership. I had an issue..." I am very impressed with this dealership. I had an issue with the radio and bluetooth. Nissan approved the replacement of the entire infotainment system, but there was a backlog on receiving a part. I had worked with Ernesto Flores, who was very helpful. As I waited for the part, Samuel Lemus in service, was responsible to keeping track of this. He called me often with updates. Finally, he called to let me know the part had arrived and we set up an appointment rig... read more
Business response:
It's a team effort here every day, as we strive to provide our customers with the best service possible. Please do not hesitate to let us know if there is anything else we can do for you down the road! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 5,087 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is closed now. It will open tomorrow at 7:00 a.m.