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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.45,087 reviews
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DESANTIAGO.ANGIE's profile image
DESANTIAGO.ANGIE 
5 years ago

"Very helpful guy. Fast service. Offer to check on my..." Very helpful guy. Fast service. Offer to check on my vehicle .It was slow senss they are changing locations. But for a fast service go to David mares 

Business response:

We are so happy to see that David worked hard to get you in and out as soon as possible! Thank you for choosing us and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

MONIQUE.NILA89's profile image
MONIQUE.NILA89 
5 years ago

"Sam was great! Looking foward to dealing with him again..." Sam was great! Looking foward to dealing with him again when it comes to service with my car. Also will like to thank him for helping me with my rental, the girl who helped me had an attitude and didnt look like she wanted to help. 

Business response:

Monique, It was a pleasure working with you. We're disappointed about your interaction with a member of our team and we'll be sure to address this. Please don't hesitate to contact me should you ever need anything. I'm here to help. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

Arely's profile image
Arely 
5 years ago

"I always have a good experience with the service advisor..." I always have a good experience with the service advisor Samuel. He does good job at thoroughly explaining things. There are a couple things I usually have questions about as a first time car owner and he explains them without hesitation and makes sure my car is in good hands. 

Business response:

Samuel is awesome and we will be sure to let him know about your review! We truly appreciate you choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

ILEKAI90's profile image
ILEKAI90 
5 years ago

"Fantastic service. Very personable service reps. Ace and..." Fantastic service. Very personable service reps. Ace and Helen in particular are very personable and highly recommend doing business with them. I took my car in to get serviced and was provided feasible options without feeling forced or pressured. 

Business response:

It's so nice to hear that Ace and Helen made sure you felt comfortable during your visit! Thank you for your feedback and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

kimiredaniels's profile image
kimiredaniels 
5 years ago

"The dealer was very friendly and detailed in his..." The dealer was very friendly and detailed in his explanation of how everything worked. I left with a newer model vehicle, and for a decent rate. 

Business response:

Thank you so much for taking the time to leave this review! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

Mrs T's profile image
Mrs T 
5 years ago

"I appreciate complimentary oil change, but I also..." I appreciate complimentary oil change, but I also requested checking because car horn battery lower sounding..but I was told that couldn't be checked 

Business response:

It's great to hear that you had an overall positive service visit. If there is anything else we can help you with, please do not hesitate to let us know! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

FIREBIRDCANELO323's profile image
FIREBIRDCANELO323 
5 years ago

"Helen is super friendly excellent worker I was very..." Helen is super friendly excellent worker I was very helpful for my service thank you Nissan of downtown LA and yes I would do service again 

Business response:

Helen is a superstar and it's no surprise that she provided you with such a positive visit! Thank you so much for stopping by and we can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

MICHAELOHORA's profile image
MICHAELOHORA 
5 years ago

"After the holidays, and especially in a pandemic, money..." After the holidays, and especially in a pandemic, money is tight and servicing your car isn’t exactly the first thing people want to spend money on. That said, neither is getting the news that your car needs a couple of expensive parts. Ace delivers the news in an empathetic manner and he reassures you that any recommendations are necessary and even tells you if certain things can wait a little longer and even invites you to secure a second opinion to confirm any d... read more

Business response:

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ace! Thank you so much for stopping by and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

YVONNEVALENZUELA1977's profile image
YVONNEVALENZUELA1977 
5 years ago

"David Mares was Very nice and polite. Job was done fast...." David Mares was Very nice and polite. Job was done fast. The only thing is waiting to get your car takes a lot longer than anything else. 

Business response:

We are proud of David and his efforts to get you in and out as soon as possible! We hope to see you soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 5,087 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.