This profile has been claimed by the business owner or representative.
Nissan of McKinney
- Car Dealers
- McKinney, TX
About this business
Location details
3800 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I had a good experience with the financing part of my purchase. However, I was lied to up front about the vehicle I purchased having its fluids changed. I found out after my purchase that the oil was not changed prior to purchase. Not a big expense to have it changed but I still do not appreciate being lied to.
Business response:
Thank you for taking the time to share your experience. While we're glad to hear you had a positive experience with our financing team, we sincerely apologize for the miscommunication regarding the condition of your vehicle. Transparency is extremely important to us, and we regret that we did not meet your expectations in this regard. We'd like to address your concerns and ensure your trust is restored. Please contact our General Manager, David Kelley, at (469) 634-4865, so we can discuss this further and work to make things... read more
It was a very pleasant experience I was well taken care of as always
Business response:
Thank you for the wonderful review! We're so glad to hear that you had a pleasant experience and that you were well taken care of, as always. We truly appreciate your continued trust and look forward to serving you again soon!
Excellent took care of me as they always do! McKinney is awesome! Thank you
Business response:
Thank you for your fantastic feedback! We're so glad to hear that you had another great experience and that we continue to take excellent care of you. Your support means a lot to us, and we look forward to serving you again in the future!
Prompt service. Professionalism.
Business response:
Thank you for your kind words! We're delighted to hear you appreciated our prompt service and professionalism. Providing top-notch experiences is always our goal, and we're glad we could meet your expectations. If you need anything else, don't hesitate to reach out. We look forward to assisting you again!
TPS and windshield washer fluid warning lights were still on post maint of oil change, tire rotation and fluid top off. Wondering if the service was performed at all.
Business response:
Thank you for your feedback, and we apologize for the inconvenience you've experienced. It's concerning to hear that the warning lights were still on after your service, and we completely understand your frustration. This is not the standard we strive for. Please contact our General Manager, David Kelley, at (469) 634-4865, so we can address your concerns directly and ensure everything is resolved to your satisfaction. We appreciate your patience and look forward to making things right.
expert service and time spent at the facility.
Business response:
Thank you for your positive feedback! We're glad to hear you had a great experience with our expert service and the time spent at our facility. We appreciate your trust in us and look forward to assisting you again in the future!
Did not check the dashboard error msg coz it's free
Business response:
Thank you for your feedback, and we apologize for any inconvenience you experienced. It's important to us that every issue, including dashboard error messages, is properly addressed. We would love to make things right for you. Please contact our General Manager, David Kelley, at (469) 634-4865, and he will be happy to assist you in resolving this matter. We appreciate your business and look forward to ensuring your complete satisfaction.
It was great, fast, get the job done
Business response:
Thank you for sharing your experience! We're glad to hear that our team provided you with quick and efficient service, ensuring everything was taken care of to your satisfaction. Your feedback motivates us to keep delivering top-notch service. We look forward to helping you again in the future!
Lack of communication from the get go. New issue arose from updates. Sent text no response.
Business response:
Thank you for your feedback! We're glad to hear that you had a generally positive experience, but we apologize for the communication issues you've encountered. We understand how frustrating it can be when updates aren't provided in a timely manner. Please reach out to us directly so we can resolve any outstanding concerns. Your satisfaction is important to us, and we'd love to make things right moving forward.
Frequently asked questions about Nissan of McKinney
How is Nissan of McKinney rated?
Nissan of McKinney has a 4.3 star rating with 12,295 reviews.
When is Nissan of McKinney open?
Nissan of McKinney is open now. It will close at 9:00 p.m.