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Nissan of McKinney
- Car Dealers
- McKinney, TX
About this business
Location details
3800 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Friendly service advisor but lousy customer service. My factory tire with 4879 miles was flat and wasn't able to be repaired. My extended warranty didn't include tires. The brand new tire had hazard warranty but the factory tire (purchased 1-1-24) that came with my brand new Nissan Rogue SL didn't come with a warranty? Shouldn't Nissan or the dealership have stepped in to stand behind their tires?
Business response:
Thank you for your feedback. We're glad to hear you had a friendly service advisor, but we sincerely apologize for your experience regarding the tire warranty issue. We understand your frustration, and we want to address this matter properly. Please reach out to our General Manager, David Kelley, at (469) 634-4865 so we can discuss your concerns in detail and work towards a resolution. Your satisfaction is important to us, and we appreciate you bringing this to our attention.
It was very good. Great 2 have some coffee except when they made popcorn, then I went outside 2 get away from it
Business response:
Thank you for your fantastic review! We're glad to hear you enjoyed your experience with us and appreciated the coffee. We apologize if the popcorn was a bit too much; we'll be sure to keep that in mind for the future. We look forward to serving you again soon!
The team was knowledgeable and corrected a difficult problem with my vehicle, highly recommend them for any automotive needs.
Business response:
Thank you for your kind words! We're delighted to hear that our knowledgeable team was able to resolve the difficult problem with your vehicle. Your recommendation means a lot to us! If you have any more automotive needs in the future, don't hesitate to reach out. We look forward to serving you again!
They were quick! Waiting room was clean with ample space. Coffe was good.
Business response:
Thank you for your positive review! We're glad to hear that you had a quick and comfortable experience with us. It's great to know you enjoyed the coffee and found our waiting room to your liking. We look forward to serving you again!
Service is very good and cleaning
Business response:
Thank you for your positive review! We're glad to hear that you find our service very good and appreciate our attention to cleanliness. Providing a clean and efficient experience is important to us, and we appreciate your feedback. We look forward to serving you again!
Excellent and prompt service.
Business response:
Thank you for your feedback! We're glad to hear that you had an excellent and prompt service experience. We appreciate your support and look forward to serving you again soon!
Appt for oil change and tire rotation price was right service was excellent quick and thorough As always I will return customer for over 7 years
Business response:
Thank you for your wonderful review! We're thrilled to hear that you were satisfied with the price and quality of service during your oil change and tire rotation. It's fantastic to know that you've been a loyal customer for over seven years, and we truly appreciate your continued support. We look forward to seeing you again for your next service!
Good experience with the dealership
Business response:
Thank you for your feedback! We're glad to hear you had a good experience with our dealership. If there's anything specific you'd like to share or if you have any questions, feel free to reach out. We look forward to serving you again!
I was promised that they would care about missing part for my car and order it to fix my USB/AUX port. But I am still waiting. Might look like minor issue, but I don't like such promises and unreliability.
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the delay in addressing the missing part for your USB/AUX port. We understand how frustrating this can be, and we appreciate your patience. To resolve this matter promptly, please contact our General Manager, David Kelley, at (469) 634-4865. We are committed to providing the reliable service you expect and look forward to assisting you further.
Frequently asked questions about Nissan of McKinney
How is Nissan of McKinney rated?
Nissan of McKinney has a 4.3 star rating with 12,295 reviews.
When is Nissan of McKinney open?
Nissan of McKinney is open now. It will close at 9:00 p.m.