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Nissan of South Bay
- Torrance, CA
About this business
Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Christian has provided me all the information I need about my new car. He is excellent! I also had very good experience with Nissan Torrance. The process is straightforward and didn’t give me any problems. I will recommend this place to any looking for new Nissan cars.
Business response:
Hi Edison, thank you so much for your positive comments about Nissan of Torrance! Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
If they show you a dirty car and tell you they washed it, can you trust that they did the work they claimed they did?
Business response:
Thank you for taking the time to tell us about your recent service visit. We do apologize if your car was not properly washed or washed at all. We do have a process after service is completed, and your advisor should have made sure your vehicle was clean before making that statement. We do have a 3rd party company taking care of our car wash department and also in the process of making changes to better serve our customers. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regar... read more
The manager David solved the problem. The miscommunication with the service rep was fixed immediately
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance
This doesn't reflect Torrance Nissan in anyways. However my 2012 Murano with mear 52700 Miles required CVT Transmission replacement and Air Conditioner Blower had to be replaced as well. I ended up spending close to $ 6K. I called Nissan North America who were not much help, although there is a Class Action Law Suit for the Transmission Issue, they ignored stating that my Car is passed Warranty period. Anyways Alisa Retunski was very pleasant, helpful and enjoyable to deal with and she made/took every effort to help me out b... read more
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please don't hesitate to reach out to us if there's anything more we can do! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Good service I brought my car for preventative maintenance and brake flush and I purchased parts for Torrance Nissans here.
Business response:
Hello Vebert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
This was my first time at Nissan Torrance, we recently relocated from Las Vegas, NV. Had following issues: 1. Car wasn't washed when it was delivered for pickup after completion of service 2. Car had a 'Service Engine Soon' light on! Had never seen that light before. For both the issues, had to return to Alisha's desk to have it corrected. These should have been addressed proactively prior to delivering the vehicle. Positive experience: 1. Alisha was proactive in recommending services, based on her initial assessment of the ... read more
Business response:
Hello we are disappointed to hear that you did not have a more positive experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager
One of the best dealerships around. Always so personable and very friendly. Simply the best!
Business response:
Hello Karen, thank you for your praise and kind comments about our team. It is experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Every time I bring my car in for the routine maintenance it is a pleasant experience. I have never been made to pressured to accept the upsell maintenance. Every service advisor I land with has been knowledgeable and kind.
Business response:
Hello Chris, we are very happy we could provide you with a positive experience! It's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager
Overall experience was great and Jesus was very helpful to find a right car for me.
Business response:
Hello Heather, congratulations on your new vehicle and welcome to the Nissan of Torrance family. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.9 star rating with 3,044 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open at 9:00 a.m.