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Nissan of South Bay

4.9
  • Torrance, CA

About this business

Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community. 

Location details

20550 Hawthorne Blvd, Torrance, CA, 90503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
4.93,361 reviews
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Jiwani's profile image
a year ago

Dealership worked with the customer on visit and recommended other needed services to the customer 

Business response:

Hello Dolly, we are disappointed to hear that you did not have a more pleasant experience. We completely understand that your Mom is on a fixed income; however, Jimmy did provide a complimentary tire rotation, and provided a 39.99 Synthetic oil change which is usually a mid-week special. He also applied an additional $10 off. We do our best to offer competitive pricing and apply discounts if possible. We are sorry that we did not meet your expectations. Most businesses would not apply discounts unless they have a special goi... read more

KURTZ905's profile image
a year ago

Alisa Retunski was my service advisor. She took care of me promptly and called me when my car was ready. 

Business response:

Hello, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager 

NIGHTGALEDOM's profile image
NIGHTGALEDOM 
a year ago

Chris, service rep was pleasant. . Felt valued as a customer. Prompt. Efficient. Kept informed on progress. 

Business response:

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager 

Twomotor49's profile image
Twomotor49 
a year ago

Very helpful n considering any situation very professional concern with the costumers needs n freindly 

Business response:

Hello, thank you so much for your positive comments about Nissan of Torrance! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager 

MARJIRAS44's profile image
MARJIRAS44 
a year ago

Service maintenance is way too expensive and there should be more effort to look up deals and specials for customers. 

Business response:

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager 

jermaingarcia's profile image
jermaingarcia 
a year ago

Very good service, personal and good communication. I am very satisfied with the work they did 

Business response:

Hi Jermain, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager 

KURTZ905's profile image
a year ago

Alisa was the service advisor. She took care of me promptly and called when my car was ready. Good service. 

Business response:

Hello Kurt, we are so pleased you enjoyed your visit to Nissan of Torrance! Thanks for taking the time to leave a review. Kind Regards, Elizabeth Reyes Customer Relations Manager 

ROXANNESHAW7275's profile image
ROXANNESHAW7275 
a year ago

They assist me quickly and search for discounted ways . I felt comfortable asking questions and did not have to wait to pay. My car was clean and drove better. 

Business response:

Hello Roxanne, we are so happy to read such a great review about Nissan of Torrance! Reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager 

SHANEMCCANN76's profile image
SHANEMCCANN76 
a year ago

Richard is super thorough and to be honest I don’t want to deal with any other service representatives others than him. He give good feedback and updates on the job. The dealership has also been very helpful with the many times my vehicle has be at Nissan of Torrance. 

Business response:

Hello Shane, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please make sure you request Richard on your next visit; he is always happy to help. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager 

Frequently asked questions about Nissan of South Bay

How is Nissan of South Bay rated?

Nissan of South Bay has a 4.9 star rating with 3,361 reviews. 

When is Nissan of South Bay open?

Nissan of South Bay is open now. It will close at 10:00 p.m.