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North End Rehabilitation & Healthcare Center

4.7

About this business

Welcome to North End Rehabilitation & Healthcare Center, a premier nursing home serving the community’s subacute rehabilitative and long term care needs with distinction. Located in the heart of Boston’s North End, our center is a warm and welcoming setting where every patient is made to feel at home. Radiating a strong sense of concern and compassion, our dedicated staff treats every patient as a dear relative. It is our clinical expertise combined with our genuine family approach and a strong sense of community that set u... read more

Location details

70 Fulton St, Boston, MA, 02109, United States

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4.7203 reviews
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Anonymous's profile image
5 years ago

My loved one's experience has been beautiful and we have no complaints. She is so happy and she likes the room. She is getting stronger and the staff check-in on her, asking if she needs anything. Everybody is friendly and they all provide great care. They take her to her appointments on time and back and the communication has been going well. 

Anonymous's profile image
5 years ago

My loved one is happy with his experience here and he was pleased with the nursing staff. The staff has not called us but the doctor has called us. 

Anonymous's profile image
5 years ago

It seems like a good operation here. The staff are all friendly, nice and helpful to my loved one. The parking is a challenge, it is hard to visit because it is jammed up and they need to change that because I have to rush in and rush out. 

Anonymous's profile image
5 years ago

They are very pleasant and nice. I think it's very nice, they are renovating. The 2nd floor looks awesome. The food is good and everyone is nice. Overall I am very happy with the place and I feel comfortable that he is there. I feel like he is good hands. The thing is, they only work with him for 15 minutes in therapy. I think it would be good for to even just get in a recliner and gets out of that room and socialize. A couple of the aide guys are wonderful. They can multitask. They are very nice. Some of the others need to ... read more

Anonymous's profile image
5 years ago

It is good. They are trying to help my husband. He says the staff is good over there. He seems to like the nursing care, he always chooses North End. They have good communication, they always call me back when I call. 

Anonymous's profile image
5 years ago

The staff is friendly. My husband has a core of CNA's who are really good. One of the nurses phenomenal. His occupational therapist is great. The care has been very uneven overall though. Ever since the 2nd floor opened it's been even more uneven. The rebuilt the 2nd floor and that's really great, but they pulled out the experienced CNA's from the other floor to there. Which has the 4th floor, where my husband is at, like 2nd class citizens. Weekend mornings are particularity iffy. There has been tremendous turn over in brin... read more

Anonymous's profile image
5 years ago

It's a well-run place. It fit our needs, so yes I'd recommend the facility. I certainly have nothing negative to say about the experience. The couple times I spoke with them I thought it went well - I'd give them five stars. The nurses are very helpful and responsive. It seemed pretty clean. I didn't look around too much but from what I saw everything was okay. I did not see any of his meals but my dad did not complain so I'd say satisfying. They were available all the time in terms of getting information but did not volunte... read more

Anonymous's profile image
5 years ago

My husband received good nursing care. His therapy was exceptionally good. One of our nurses is knowledgeable, intelligent and friendly and she insisted on why he needed to do something and she had a very good approach. It is nice and clean. One staff member was exceptionally good with follow through. Overall it was very good with communicating things. It is not the five star restaurant but my husband was satisfied. The dietitian spoke with him. They gave replacements if needed. 

Anonymous's profile image
5 years ago

The people are FANTASTIC. They are helpful, courteous, patient and informative. It's one thing to be smart and it's another thing too be able to be smart and communicate well. My father seems to enjoy the therapy and he is improving. They have music there like Frank Sinatra, which makes it enjoyable. So, they can whistle while they work. They are very patient. They never make him feel bad. They have been very, very good with their residents. I haven't found a bad apple in the bunch yet. There is nobody that has an attitude o... read more

Frequently asked questions about North End Rehabilitation & Healthcare Center

How is North End Rehabilitation & Healthcare Center rated?

North End Rehabilitation & Healthcare Center has a 4.7 star rating with 203 reviews. 

When is North End Rehabilitation & Healthcare Center open?

North End Rehabilitation & Healthcare Center is open now. It is open 24/7.