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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Would not recommend sales department. Was interested in a truck from this dealership that is about an hour away from me. I work in San Marcos and was willing to purchase this truck after work. I called at 3pm and they said it was available so I made an appointment to see it when I got off work. After driving an hour, upon arrival I was shown the truck and there was a large SOLD tag in the truck. I was not informed of this and the salesman was completely clueless. Complete waste of time.
Oil change The customer services was pretty good but the evaporate core service was expensive and I wasn’t satisfied. The difference between cost and service was no fair.
Service The service rep Alyssa Lopez she is really nice and professional. Unfortunately , when i was driving back home ,i still keep hearing the rattling sound, which why i took the truck for service, in other words ,the issue is not resolve, im going to return it ,Hopefully this time, they will fix and diagnose it correctly
Few reserve Original salesman had emergency. Replacement too young. Called on Mgr who helped pace and experience. The waiting time was too long and unexpected incident caused problems
Business response:
Thank you for taking the time to leave us a review about your experience and thank you for suggesting some areas of improvement! We value your opinions and will work toward better wait times. We are happy to see that the rest of your experience was positive and we hope to see you again! Thank you!
Worst experience ever puschasing a vehicle. My mother bought a vehicle from North Park Toyota last week. She left the dealship with what she thought was 17 miles on the odometer. This past weekend she realized the odometer was actually on trip and not the actual mileage. Turns out the vehicle actually had over 900 miles when we left the dealership. I really think the vehicle was placed in trip and reset to display a lower mileage so that we would believe we were buying a new vehicle. 900 plus miles is not new. Someone would ... read more
I left a deposit, they sold my vehicle to someone else. I agreed to purchase a vehicle from Moses Chughtai (Salesperson) yesterday evening and sent him my credit card information for the deposit. Thirty minutes later, I spoke with Yanira Fernandez (Internet Sales Assistant) to confirm my appointment to pick up the vehicle on Saturday morning. I mentioned that I already gave the Salesperson my deposit information, but that I wanted to send it to her in order to confirm that everything was in place before buying plane tickets ... read more
Items stolen Empty your car if your going to service. My 2015 4Runner was there for 5 days getting the support bushings replaced on my radiators and over $1,000 in items I had in the car were stolen. It's an overland style rig with a mounted refrigerator which was stolen. Also some electronic items that were deep in the center console were taken as well. They totally denied it and took over 6 weeks to review their "new" security videos. They NEVER called me to let me know how things were going so I found myself always callin... read more
Way below acceptable outcome I don’t even how to start. I have had worked with them sporadically for about a year, and so far the service met my expectations. I had a great experience. However, this sadly is in the past. My most recent experience has been a nightmare. My car was damaged during the summer, and I entrusted them with my first and only vehicle so far. To begin with Tim Garza was always condescending towards my insurance. He said they were nothing more than incompetent people he always has issues with. He claim m... read more
Worst customer service ever The customer service here was one of the worst I had ever experienced. While trying to work on getting a good deal on my vehicle the Manager Luis Tojitto (I don’t know how to spell it) mentioned to me that if I didn’t take the offer they gave me after the 4th attempt that he did not want to do business with me because we kept going back and forth. It was rude and dispicable that a manager of any type of customer relations job or sales position would ever say that. I will never do business at NORTH... read more
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,358 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.