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Northgate Lakes
- Apartments
- Oviedo, FL
About this business
Location details
1389 Northgate Circle, Oviedo, FL, 32765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Northgate Lakes is a super place to live! Their staff is awesome and their community feel is great!
I think it’s ridiculous that they insist on tenants/ students use simple bills for the utilities but you then are charged a fee to join. So now $53 which could have been used for something else is wasted on a website they force you to use. We were told that the apartment would be cleaned and sanitized, well that didn’t happen. Bathroom was filthy, floors and baseboards were full of dirt and dust. Paint all over the rug in my daughters room. Towel bar keeps falling off the wall. Two electric outlets just dangling which is a f... read more
Terrible management that doesn’t care except to make money off of students, “renovations” happened at horrible times, even cutting power and water to the apartment while students were still there. Absolutely would not recommend.
Business response:
We are sorry to hear that you feel this way, Sierra. Our renovations have been applauded by many members of the NGL community, despite the inconveniences they're represented, and our crew has done hard work to make the complex as accessible as possible to folks while also keeping safety a top priority. Any termination of utilities was completed with the safety of residents in mind, and never done without prior communication. Understandably, this type of interference with one's lifestyle could make them frustrated with living... read more
So, I’m not telling you not to live here- what I’m saying in this review is that I have… (many) problems here that you might not care or run into. If that's you- stop reading because when I write a review I write a review and I'm not stopping until the three page mark. Basically, most of my problems with Northgate Lakes mostly boil down to the thoughtlessness of the staff. Don't get me wrong, they're nice, but they're at least careless. Before I talk about the bad, it’s important to highlight the goods about Northgate. North... read more
Maintaince walks in unannounced at all hours of the day and night without an notification. Kitchen rennovation started WITHOUT having all necessary replacement pieces leaving my child with an unusable kitchen, for over 3 weeks, and living room as all the things from the kitchen cabinets are being stored in the living room. Anticipated parts for kitchen reno will not arrive for at least another 2 weeks according to management.
Business response:
Lori, we apologize for the inconveniences brought unto you and your daughter during the kitchen renovations in her unit. Due to multiple circumstances resulting in delayed deliveries, we've had parts originally intended for on-time delivery getting pushed back, and are doing what we can to accommodate/communicate the proposed solutions in the meantime. We are at the mercy of the products needed to complete the renovation but appreciate our community's patience as we work through this together. We're very excited for what the... read more
All 3 residents moved out in March due to covid. My daughter graduated in May so she never returned except to retrieve her belongings in June.. She lived in the apartments for 2 years. They some how managed to stay with in the alloted utility allowance every month until July 2020. During which time only ONE resident resided in the apartment. We were made aware through her that maintenance was working on the two empty rooms almost daily for two weeks in the month of July. I find it hard to believe that one full time working r... read more
Business response:
Thank you for detailing your concerns related to your daughter's stay with us at Northgate Lakes, Candy Cain. While we want to answer to your review to the best of our ability here, we also invite you to continue speaking with our bookkeeper Elise in the email thread about any further questions you have. When it comes to utilities, we have meters on the outside of each building that Duke Energy reads at the end of the month. The only info we get from them is the total kilowatt hours and the charges for the full apartment, an... read more
The only good thing about this place is the few people in the office that make me calm enough not to flip out on the management for fining people for no reason multiple times with no proof and no warning... They say they repave the guest lot every six months and I've lived here for two years and you've filled it with gravel once that's it.. To me repaving it means PAVEMENT aka an actual parking lot.. Not a bunch of rocks filling in the massive pot holes.. On top of the the perks you get with this place are not even great an... read more
I am a past resident who moved out of Northgate a year and a half ago. I had a bad experience with the way things are run but thought it may have been just me, until I returned today for the first time since then. I came by today to help an old roommate and good friend move out since she too was having trouble with her living situation at Northgate Lakes. I had heard that office management had gotten worse since I moved out and that was proven today. During our packing with a floor full of belongings and boxes, we had s... read more
Business response:
We are sorry that your experience as a resident and a recent visitor was unsatisfactory, Hunter. As you are aware this situation contains further information not presented in your review, we encourage you and Alexa to come speak on behalf of the fees/notices sent out. We'll remind you that all residents were notified last week that furniture walks would begin. We look forward to facilitating a discussion with you both on where you feel you were wronged.
my daughter is been waiting for them to change the old rusty microwave for over a month and still not happening. the microwave have a lot of rust inside and is very dangerous for your health. they keep saying is in back order. they put new appliances but the most important is the microwave for the students to cook a quick breakfast. they do not care.
Business response:
Nancy, thanks for reaching out. As we spoke about earlier, the microwave for your daughter is en route and will be installed as soon as it arrives. We're working diligently to replace every appliance as needed, and thank you for your patience. Today, I'll be checking to see if we have any we can switch it out with for the time being, and will coordinate with your daughter.Best,Maria at Northgate Lakes Mgmt.
Frequently asked questions about Northgate Lakes
How is Northgate Lakes rated?
Northgate Lakes has a 3.7 star rating with 535 reviews.
When is Northgate Lakes open?
Northgate Lakes is closed now. It will open tomorrow at 10:00 a.m.