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5775 Glenridge Dr, #525, Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very respectful and responsive
Business response:
Thank you for providing a review. We set a high standard for ourselves and we're thrilled to hear your feedback!
Easy to make payments
Business response:
We're glad to hear it! Thank you for taking the time to share your feedback.
The X-ray techs were kind, respectful and very professional! Overall a great experience!
Business response:
Your review made our day! A big thank you for taking the time to share your positive feedback.
Need to get IT to stop sending 0 balance statements
Business response:
Thank you for bringing this to our attention. We would like to work with you on a resolution. At your convenience, please contact us at patientfeedback@radpartners.com and we’ll be happy to assist you further.
After receiving texts and emails about a $2,200 balance due, I spent almost 30 minutes on the phone only to be told that my insurance denied covering the procedure. When I asked why, she said the proper billing info was not provided! I then asked why they're stalking the patient instead of simply reprocessing the claim with all the correct info?!? She told me to disregard the bill and allow a minimum of 45 days to reprocess. Unbelievable.
Business response:
Thank you for sharing your feedback. We strive to maintain transparency and accuracy in all aspects of our billing and claims process for the facilities that we serve. We take concerns seriously and would appreciate the opportunity to make it right. If you have any additional billing questions or concerns, please feel free to contact us at patientfeedback@radpartners.com.
Northside Radiology Associates has a 4.3 star rating with 529 reviews.
Northside Radiology Associates is closed now. It will open at 8:30 a.m.