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Northside Radiology Associates
- Radiologists
- Atlanta, GA
About this business
Location details
5775 Glenridge Dr, #525, Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The X-ray techs were kind, respectful and very professional! Overall a great experience!
Business response:
Your review made our day! A big thank you for taking the time to share your positive feedback.
Billing is incorrect
Business response:
Hello. Our goal is to provide clear and accurate billing. We welcome the opportunity to address your concerns and resolve this matter as quickly as possible. Please contact us directly at patientfeedback@radpartners.com and our team is available to assist.
Poor experience
Business response:
We’re sorry to hear we didn’t meet expectations. We’d like to learn more—please reach out to us at patientfeedback@radpartners.com directly.
No way to see payment history
Business response:
We sincerely apologize for any inconvenience and appreciate your feedback. Please don't hesitate to contact us at patientfeedback@radpartners.com for immediate assistance.
Need to get IT to stop sending 0 balance statements
Business response:
Thank you for bringing this to our attention. We would like to work with you on a resolution. At your convenience, please contact us at patientfeedback@radpartners.com and we’ll be happy to assist you further.
After receiving texts and emails about a $2,200 balance due, I spent almost 30 minutes on the phone only to be told that my insurance denied covering the procedure. When I asked why, she said the proper billing info was not provided! I then asked why they're stalking the patient instead of simply reprocessing the claim with all the correct info?!? She told me to disregard the bill and allow a minimum of 45 days to reprocess. Unbelievable.
Business response:
Thank you for sharing your feedback. We strive to maintain transparency and accuracy in all aspects of our billing and claims process for the facilities that we serve. We take concerns seriously and would appreciate the opportunity to make it right. If you have any additional billing questions or concerns, please feel free to contact us at patientfeedback@radpartners.com.
Frequently asked questions about Northside Radiology Associates
How is Northside Radiology Associates rated?
Northside Radiology Associates has a 4.3 star rating with 580 reviews.
When is Northside Radiology Associates open?
Northside Radiology Associates is closed now. It will open tomorrow at 8:30 a.m.