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8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had to go 1 star initially after I responded to the first survey, and, I even used the “contact us first” option that was available to try to sort my issue before going “live”. I didn’t get a reply until I did post publicly and that is my biggest gripe, just trying to reach someone outside traditional office hours. My schedule does not readily lend itself to that and there is no way to leave an off hours message. That said, we were able to sort out the missed communications and reason why, and everyone I’ve dealt with h... read more
Business response:
HelloChris, we are always working to give our customers the best possible experience. We hope to continue building upon the relationship that we have with all of our customers - including you! Thank you for reaching out, and please feel free to contact us with any additional concerns. Sincerely, Northwest Self Storage
Customer service was great I called a week ago and Tony answered and he answered all my questions once I visited I was pleased with the service from the lady sorry forgot her name
Business response:
Lynda, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Move It Self Storage - North Mission
My experience was quite pleasant.
Business response:
Mose, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage
Renting was efficient and service was great!
Business response:
Fbo, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage
It was super easy to book/rent a unit and sign the lease all online, without having to stop in the office. I was provided the gate code and the unit number, which allowed me to focus on moving the items vs. trying to get there to complete everything then head back to gather all of the things going in the storage unit. This was extremely convenient.
Business response:
Alex, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage
The Manager at your Blue Ash location does a GREAT Job, very easy to do business with
Business response:
Ward, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage
everything went just fine. very professional and helpful.
Business response:
Rafael, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Southern Self Storage Hato Rey
When I walked into the office the gal behind the desk was very efficient and helpful
Business response:
Greg, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Northwest Self Storage
Was so easy to reserve a unit online and the woman in the office was very friendly
Business response:
Nancy, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage
NSA Storage has a 4.7 star rating with 293,521 reviews.
NSA Storage is closed now. It will open tomorrow at 9:00 a.m.