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O-0026 - Oilstop Springfield, OR

4.6
  • Springfield, OR

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.630,687 reviews
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Brandon K.'s profile image
Brandon K. 
rating
3 years ago

First time I went there service was okay I was in an out of there , this past Saturday I went I was basically next in line they had cars in other lanes which came after me finish before me I waited about hour and half for a drive through oil change any other oil change drive through I'm done within 20-30mins they try selling you more stuff then actually working on peoples cars 

Business response:

Brandon, We’re sorry your recent visit to our Norwalk Oilstop was not up to the normally high standards we set for ourselves, as shown by this location’s 4.5 Star Yelp average on 226 reviews. Please forward your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you. 

Nidia G.'s profile image
Nidia G. 
rating
3 years ago

Came here on a Friday afternoon just before closing time. They took me in no problem. Got an oil change and transmission fluid changed. The team had a great attitude and really friendly. Will come back for my future oil changes. 

Danny C.'s profile image
Danny C. 
rating
3 years ago

Great honest people running this place. Went there to get an oil change. The nice folks there showed me that I have an oil leak and my coolant tank is empty. Suggested me to get the leak fixed by a mechanic before wasting $$ on oil change, which will leak. Gave me free can of soda and topped off my motor oil which is half empty. Didn't charge me a thing. Definitely coming back. 

Santina M.'s profile image
Santina M. 
rating
3 years ago

My mother used to be a mechanic and you just know good service that's honest and work done with integrity. I'm sure it helps that I know about cars too, but none the less. These people are great. Always come here to get mine and my partners card taken car of. 

Megan S.'s profile image
Megan S. 
rating
3 years ago

I've been coming to Oil Stop for over a decade and have always had excellent service. Perhaps this was an off day? Don't get me wrong, it wasn't terrible. The employees just seemed very low energy and distracted. I arrived at 8:15 and they directed me pull into Bay 1 behind the car being serviced. This should be quick, I thought. WRONG! I didn't leave until 9:30. I was asked if I wanted something to drink and I requested a bottle of water that never arrived. I was asked all of the normal upsell questions, but the tech barely... read more

Gilbert C.'s profile image
Gilbert C. 
rating
3 years ago

I pulled up to the drive thru station with my High Pro Master Cargo Van that barely fit. Technician Davey offer me a free water or beverage which was cool. Sat in the vehicle while they service the van..Jaime Kept me informed through the whole process. Show me a few things that need attention in near future and gave me the prices.. no pressure just recommendation's added a few things and top of most of my fluids under the hood..Great service will be back again and bringing the other cars here too..The shop is clean and they ... read more

C W.'s profile image
C W. 
rating
3 years ago

I have to echo the first review. I too wanted a good car wash, also thinking about monthly signup. Many spots missed and the rear almost missed completely. I went through again a couple of hours later, explaining my problem and it seemed to be better. After seeing the manager's comment that they were adjusting the wash for better outcome, I thought I would give it one more try this evening. Even tho I thought they had changed out the guts of the car wash, I know that when I had gone to the previous business they had someone ... read more

Business response:

CW, We’re very sorry we haven’t completed our fine-tuning of the car wash tunnel equipment yet. As you might imagine, each machine has multiple adjustments possible, which makes the job of fine-tuning a number of machines to work in consort with each other complex and tedious. We will get the tunnel operating in the fashion we know is possible. Please give us another chance to prove that your vehicle will benefit from a Happy’s Car Wash. We hope to see you again sometime soon! 

Chelsea V.'s profile image
Chelsea V. 
rating
3 years ago

I felt compelled to write a review during my service today 4/20/22. While I'm in my car waiting I have the window down and can't help to be moved by the positive culture they have here. The workers are polite and friendly with each-other. It makes me smile how they take care of one another, I can also hear the way the head person interacts with their employees and it's uplifting. Seems like a great place to work. Maya is a knowledgeable and polite professional. Everyone is so animated here, I get anxious waiting at other pla... read more

Bob M.'s profile image
Bob M. 
rating
3 years ago

Excellent service. Phenomenal staff in a time when customer service seems to be declining elsewhere. Everything's done in front of you. I've found my new oil change place!! 

Frequently asked questions about O-0026 - Oilstop Springfield, OR

How is O-0026 - Oilstop Springfield, OR rated?

O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,687 reviews. 

When is O-0026 - Oilstop Springfield, OR open?

O-0026 - Oilstop Springfield, OR is closed now. It will open tomorrow at 8:00 a.m.