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Oak Creek at Polaris
- Apartments
- Lewis Center, OH
About this business
Location details
9005 Oak Village Blvd, Lewis Center, OH, 43035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:30 p.m. |
Excellent Maintenance Last night my dryer stopped working. Come to find out it was due to low voltage from the outlet. I called the emergency maintenance and within minutes, Jamie called and said he was on his way. He did inform me, that it would take a little while as he was driving from Marion. He arrived within 45 mins! He was great!!! He informed me of the process and was very polite. He had to run to several properties to get the supplies needed but didn't seem to be inconvenienced at all. The maintenance staff that Cha... read more
Upgrades I have only lived at Oak Creek for about 6 months, but I am amazed at the quantity and quality of the upgrades since I got here! I have lived in a lot of apartments over the years, and it seems like the management companies only care about getting your rent money and could not care less about repairs and upgrades. Not so at Oak Creek. Since I moved in they have replaced ALL of the windows with energy efficient units, replaced ALL of the siding, made great improvements in the pool area, put in a community garden and ... read more
Business response:
Hello, thank you so much for taking the time out to leave us some feedback it is greatly appreciated! We are thrilled to hear that you are loving the upgrades we have made. We look forward to having you as a member of our community for many years to come! Have a wonderful week!
Excellent apartment in Polaris area We have spent almost 4 years in Oak creek at Polaris apartments and would highly recommend it. Nice and clean apartment with plenty of green and open space for kids to play around and lakes to watch fishes and Goose. Very helping and professional support and maintenance staffs. Maintenance request process is simple and quick and most of request has been done same day noon.
Great Home My family and I moved here from California amd we couldn't be happier with our apartment, it's clean, quiet and updated: being able to control our fixtures, thermostat and lighting via Alexa is a huge plus. The staff is welcoming, thoughtful, and professional. I signed my lease and moved in, in less than 24 hours.
Business response:
Hi, Thank you for taking the time out to let us know how your experience is going with us. We're delighted to hear you're enjoying our new smart home apartments, complete with a new Alexa! Stress free and convenient is our goal and it sounds like we've successfully delivered just that for you. Thank you for the feedback and we're happy you decided to call Oak Creek at Polaris home!
Love the smart home technology The new upgrades at Oak Creek are awesome! I was really impressed by the changes made and the addition of smart technology to the units really takes them over the top!
Business response:
Hi, We're delighted to hear you're loving our new smart home apartments! Between and our new smart home technology and soon to be new amenities, we hope you'll only continue to love our community. Thank you for taking the time out to leave us feedback, we truly appreciate it.
I love Oak Creek Oak Creek is definitely a great place to live, the staff is friendly and the neighborhood is quiet. Whenever i have a maintenance issue, i can call and have someone there the next day with no issue. The staff is very easy to talk to whenever i have a problem, i know i can call or just walk in and not feel any type way because there are very helpful and want to help you. They keep the complex clean which is a great thing because no one wants to be in a dirty complex. You can tell that the staff values the com... read more
Business response:
Hi, We are delighted to hear how great your experience has been with us so far! It's important to us that you feel happy and comfortable in your home, and it sounds like we've achieved just that! Please know we are always available 24/7 to help with your maintenance requests, as well as any general questions you may have. We appreciate you taking the time out to leave us feedback on how we're doing and how you are feeling. Thank you for choosing Oak Creek at Polaris as your home.
Great location and the apartment staff are really amazing!!! The apartment staff are amazing. There have been some changes with staff; however that has not affected their customer service. If you call the apartment complex and they miss your call, they will always call you back even if you dont leave a voicemesage. They text you if you're too busy to talk via phone. They are very helpful and always open to feedback. I've been living here since August 2017 and my experince thus far has been amazing.
Business response:
Hi, We love hearing how much you appreciate our always available customer service. We understand that it's not always easy to answer a phone or text, which is why we rolled out our texting option. That way it's not only convenient for you but it can at times be convenient for us as well! Thank you for taking the time out to let us know how we've been doing. Please let us know if you need anything. Thank you for choosing Oak Creek as your home and have a great rest of your week!
Great Experience I'm not one who usually writes reviews, but in this case I felt I really should. I have lived in many apartment communities, but I don't ever remember having such an amazing move-in experience. I was looking for a place for me, my daughter and granddaughter. I worked with Sierra, and she went out of her way to help us complete the application and credit check. Plus the maintenance staff did a quick and thorough job fixing the few issues I had. All in all a great experience!
Business response:
We are honored that you took the time out to leave us a review on how we are doing. It delights us that you are having such a great experience with us and we are able to help make your move in process a great one! Please let us know if you need anything, we are always available. Thank you for choosing Oak Creek at Polaris as your new home.
Awesome Place Safe, grounds are well maintained, reasonable rent for Olentangy School District. Staff are easy to work with.
Business response:
We are happy to see you're enjoying your time with us here at Oak Creek. If there is anything more we can do to help make your stay with us a 5 star experience, please feel free to let us know. Thank you for taking the time out to leave us feedback, we truly appreciate it.
Frequently asked questions about Oak Creek at Polaris
How is Oak Creek at Polaris rated?
Oak Creek at Polaris has a 4.4 star rating with 266 reviews.
When is Oak Creek at Polaris open?
Oak Creek at Polaris is open now. It will close at 6:00 p.m.