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Oak Park
- Apartments
- Euless, TX
About this business
Location details
1350 N Main St, Euless, TX, 76039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Rough, the apartments were infested prior to our moving in. There is noticeable water damage that was never fixed prior to moving in, during the make-ready, they did not replace the counters that have burn holes all the way through the laminate and there is no caulking in the kitchen or bathrooms. The low income housing discount aspect is the main reason we are still here.
Business response:
Amber, we appreciate your feedback on our upkeep and service. Please know that your comfort and satisfaction are top priorities to our management team, and we are currently looking into the matters you describe to determine the best way to improve your living experiences. When you have a few moments, please email us at oakparkmgr@tamresidential.com for further assistance. We look forward to hearing from you.
Verified Renter Friendly neighbors, quiet, clean and has great amenities. The water in my unit smells like sewer. A ticket was made immediately to have the city look into it.
Business response:
Sondra, we sincerely appreciate your high praise for our well-kept and peaceful grounds! We will always work hard to address any concerns residents have in a timely and effective manner, so please do not hesitate to contact our leasing office if you need anything else.
Worst Complex Ever From my first day moving in I had issues. First there were no numbers on my apt to tell which apt mine was. I asked for this to be fixed multiple times. I have mobility issues so I have most of my groceries and shopping delivered. Numbers on my apt are important. I explained this to the office after requesting this be resolved for the 5th time and I was told to stand outside and wait for my deliveries. It took 7 months for them to install the handicap parking I was promised a month before I moved in. They ... read more
Verified Renter Complex did not have my apartment ready for my move in date, therefore I had to switch all of my accounts another time for a new unit. Wasn’t told my unit would be ready at 5pm the day before move in. I have filed maintenance requests that were never taken care of however I received an email saying they were.
Verified Renter Great apartments with great amenities and ambiance The only thing is about cockroaches in the apartment They never go The staff need to listen to the residents a little more
Business response:
It brings us joy to see that you enjoy our community's vibrant ambiance and superb amenities. Nothing is more important to us than our residents' comfort and trust in us. We desire to craft a community where you feel heard and supported, so thank you for your feedback regarding your living environment. We will be sure to take note as we continually enhance the community.
Verified Renter My apartment is nice but it took 2 months to get ac and bathroom fixed which is not good. Also have to watch statements like a hawk to be sure and to get refunds is very hard
Verified Renter Terrible customer service, don't solve financial situations, they ignore what the lease states you owe then I am told to just pay your rent even when the accounting is wrong. Then I am told only the Asst mgr handles that and they do not take phone calls must be done via email, nothing gets resolved then I'm told to just pay my rent even though the charges are wrong. next thing I am given the cheap blind slats for my living room and they constantly break now I'm being told I will be charged for them if I need ... read more
Business response:
Monica, we are sorry to learn that you feel less than satisfied with our management and communication. We pride ourselves on our ability to provide consistently superior service, so we would love to have the opportunity to reevaluate our performance in these areas and improve. When you have a few moments, please email us at oakparkmgr@tamresidential.com for further assistance. Thank you.
Verified Renter Absolutely awful, they push everyone to this residence portal and there are zero replies. 3 mgmt companies in 3 years....do the math. These buildings are sliding off the hill and the water tastes terrible, just down the street it tastes great,
Business response:
Thank you for contacting us, Alan. Our resident portal is designed for the benefit of our residents, and we are sorry if you have experienced any inconvenience. We welcome the opportunity to discuss your concerns about the portal and the water and invite you to email us at oakparkmgr@tamresidential.com.
Verified Renter Great staff, but the apartment was dirty, hardwood floors needed a scrubbing because they were so dark and dirty, dead bugs everywhere, baseboards not sealed, missing grease trap in microwave, extremely dirty refrigerator, damaged blinds, lazily painted with smears of paint here and there, rust in dishwasher, rust in sink, laundry washer unplugged, we plugged it up and they didn’t even connect the drain hook so our apartment flooded, etc. Keep in mind all this happened in a day.
Business response:
Jose, thank you for your detailed review. We understand providing our residents with a pristine environment is necessary to ensure your comfort, so we are sorry to hear you feel this way. Our team would like the opportunity to restore your comfort, so please send us an email to oakparkmgr@tamresidential.com. We look forward to a productive conversation.
Frequently asked questions about Oak Park
How is Oak Park rated?
Oak Park has a 3.6 star rating with 809 reviews.
When is Oak Park open?
Oak Park is open now. It will close at 6:00 p.m.