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Oaks at Pooler
- Assisted Living Facilities
- Pooler, GA
About this business
Oaks at Pooler is a senior living community offering person directed assisted living and memory care in Pooler, Georgia. As a faith-based, family-operated and resident-focused community, this senior living communities’ culture encourages an active and engaged lifestyle. Oaks at pooler is near hospitals, churches, shopping, and other senior services. Whether you’re looking for assistance with activities of daily living or more supportive memory care, the array of person-directed services and amenities helps residents maintain... read more
Location details
125 Southern Junction Blvd, #800, Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Closer to home. Appearance of residents-grooming. Activities offered. Variety of food. Cleanliness and upkeep of property. A holiday special, iec. No changes for LOC.
Business response:
Thank you for taking the time to leave a five star review.
My younger sister and I searched and researched assisted living facilities in the Pooler area. I live in Pooler and needed [name removed] closer to me. I have been the director of two facilities in Savannah so I know how difficult staying on top of everything can be BUT!!! Now I am dealing with my sister, my sister..,not just a resident. Serving the food upstairs is nonsense! It’s more work for the staff and there’s not even enough room for all residents to sit at a table. Usually they have pizza.. not a good meal to go to b... read more
Business response:
Faye - Thank you for taking the time to leave a review. We are grateful for for your feedback as it helps improve our resident experience. If you would like to discuss any concerns you have, please call our home office at, (770) 796-5871, and we will be glad to speak with you.
Dad was at the Oaks in Pooler for about 3 years before his passing last month. Shortly after arriving there, The Oaks had new owners so many employees were going and new was coming. It has been in a constant state of change and movement of employees. They seem to be finding a good stride now. However, with all this going on with employees and management, I can truly say dad received great care. He had advanced dementia and was getting worse as time went on. As with dementia, he had anger issues and increasingly unable to do ... read more
Business response:
Tina - Thank you for taking the time to leave a review of our community. We are grateful for the opportunity to have cared for your father.
It was a nice facility. Nice than any others at the time. And the location was convenient. I would recommend to others. In the beginning it was great but once COVID happened they got very short staffed and the care was terrible. So hard to say now.
Business response:
Thank you for taking the time to leave a review. The health, safety, and well-being of our residents remain our highest priorities.
I highly recommend Oaks at Pooler. The staff is compassionate, loving, and caring. I'm very pleased with how they are caring for my 82 year old Mother. My mother is happy there, and for that I am very grateful.
Business response:
Ginger - Thank you for leaving a five star review of community. We are grateful for the opportunity to care for your mother.
Nice presentation, really understaffed. I would not discourage someone from looking at it as an option. All assisted living facilities have a hard time keeping staff. But it's not a place I would place my mother or father.
Business response:
Tripp - Thank you for leaving a review and sharing your experience of our community.
We toured the Oaks at Pooler when searching for a Memory Care facility for our loved one. This facility was nice. However, the Memory Care section was a little dreary to me. I've heard lots of good reviews about this facility though, from friends and family.
Business response:
Thank you for taking the time to leave a review on our community. Your tour experience is important in our improvement plans moving forward.
The residents are wonderful. They are understaffed, which has affected the services. It's challenging getting someone to answer the phone. We picked this community, because it was recommended. They need to improve on their communication, and cleaning the apartment. They have exceptional staff, and they are just wonderful. I would recommend to other families. Overall, we have been pretty happy.
Business response:
Tricia - Thank you for taking the time to leave a review.
Oaks at Pooler was great. The staff were caring, and they were very honest and straightforward about everything.
Business response:
Randy - Thank you for the five star review.
Frequently asked questions about Oaks at Pooler
How is Oaks at Pooler rated?
Oaks at Pooler has a 4.6 star rating with 64 reviews.
When is Oaks at Pooler open?
Oaks at Pooler is closed now. It will open at 8:00 a.m.