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Octapharma Plasma - Spokane, WA

4.7
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About this business

When you donate blood plasma, you help create life-changing medicines, while putting a little extra money in your pocket at the same time. Our donors are our most valued customers because they make saving and improving lives possible every day. 

Location details

510 E Francis Ave, Spokane, WA, 99208, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.7583 reviews
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Austin B.'s profile image
Austin B. 
on Birdeye

a month ago

Very good donation place would reccomend over the other places, very freindly staff and good pokes. 

Business response:

Hi, Austin. Thank you so much for leaving us a stellar review, and we look forward to seeing you again soon!  

Christa L.'s profile image
Christa L. 
on Birdeye

6 months ago

Very nice healthy friendly staff! Kelly is amazing! I always request her never had any problems 

Business response:

Hi, Christa. Thank you for taking the time to share your positive experience with Octapharma Plasma. We appreciate it!  

Nichole T.'s profile image
Nichole T. 
on Birdeye

9 months ago

It's nice to promote something for a good cause... so I don't like being a Debbie Downer, but it is incredibly frustrating to have to sit for an hour or more to do it. The people are always courteous and seem to be hard working but they also seem incredibly short staffed. I'm currently sitting with 10 people waiting and have heard many complaints about how long each have waited. I also can appreciate the "new donor" policy - they go first, but when you don't have enough staff and alot of new donors I think that should be... read more

Business response:

Donors like you are why we do what we do, Nichole ! Thank you for your feedback. We would like to make your experience with us even better next time. Please share your feedback with Octapharma Plasma center management so we know where we can improve for the future.  

Nichole T.'s profile image
Nichole T. 
on Birdeye

10 months ago

The people are all very nice and courteous BUT there never seems to be enough of them and no back up when a rush hits. This particular day I've been waiting for over an hour and half and there are still 12 people besides me waiting to donate. Not sure if it's a scheduling issue but might need to address back log issues. It's frustrating to wait for such an inordinately long time... 

Business response:

Donors like you are why we do what we do, Nichole ! Thank you for your feedback. We would like to make your experience with us even better next time. Please share your feedback with Octapharma Plasma center management so we know where we can improve for the future.  

Nichole T.'s profile image
Nichole T. 
on Birdeye

10 months ago

Staff is always friendly but it often seems as if there's not enough of them... the line to get screened is often very long and takes forever to get to the screening.  

Business response:

Hi Nichole , we appreciate your kind words. At Octapharma Plasma, we focus on providing a positive donation experience every time you visit and appreciate the support from our satisfied donors like you.  

Cody R.'s profile image
Cody R. 
on Birdeye

11 months ago

Always friendly and everyone works so fast !  

Business response:

We’re always looking for ways to improve the experience at our centers, but it’s great to know that we are on the right track. Thank you, Cody, for endorsing Octapharma Plasma. We can’t wait to see you again in our center soon!  

Daniel S.'s profile image
Daniel S. 
on Birdeye

a year ago

Love octapharma amazing staff and great place! 

Business response:

Thank you, Daniel , for this glowing review. We love hearing when our lifesaving plasma donors have an incredible experience. Looking forward to seeing you again soon!  

Matthew Y.'s profile image
Matthew Y. 
on Birdeye

a year ago

The office is clean the staff is friendly and there's a very good way to help people out and earn some extra cash while doing it.  

Business response:

Thank you so much for your kind words, Matthew. We really appreciate you taking the time to share your experience with us and can't wait to see you again soon! Cheers, Octapharma Plasma  

Dustin E.'s profile image
Dustin E. 
on Birdeye

a year ago

Very nice friendly staff and is always safe and swift. 

Business response:

Hi Dustin , we appreciate your kind words. At Octapharma Plasma, we focus on providing a positive donation experience every time you visit and appreciate the support from our satisfied donors like you.  

Frequently asked questions about Octapharma Plasma

How is Octapharma Plasma rated?

Octapharma Plasma has a 4.7 star rating with 583 reviews. 

When is Octapharma Plasma open?

Octapharma Plasma is open now. It will close at 7:00 p.m.  

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