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Octapharma Plasma
- Blood & Plasma Donation Centers
- Spokane, WA
About this business
Location details
510 E Francis Ave, Spokane, WA, 99208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Was a first time donor and was pretty nervous and don't like needles much but they all made it a calming experience. All the staff members I have dealt with are professional, friendly and do a great job helping you feel comfortable and get you in and out in a timely fashion. Definitely made my first time donor experience better then I thought it would be. Thanks everyone.
Business response:
Hi Heaven , we appreciate your kind words. At Octapharma Plasma, we focus on providing a positive donation experience every time you visit and appreciate the support from our satisfied donors like you.
You really need to get more people for the mornings this is absolutely ridiculous to wait to get a bed is more than an hour and half
I am writing this review as I sit waiting for a chair and to be stuck. I finished my screening 25 minutes ago, and only one person has been stuck in that time. There are 13 people waiting at the moment. The floor staff is in absolutely no hurry to attend to the donors. I have been donating here for 13 years and this is the slowest the staff has ever been. Only one staff person is sticking and she is spending more time talking and laughing than doing her job. I normally do not give bad reviews, but this is ridiculous in my op... read more
Business response:
Your feedback is invaluable to us. We apologize for any inconvenience you experienced during your visit. Please feel free to reach out to us at (509) 484-7001 to discuss this further. Thank you.
Very efficient
Business response:
We're pleased to hear that you found our services very efficient. Thank you for your feedback!
Very friendly was in and out in a timely manner
I feel like it's just getting worse. Not enough people scheduled and not only do multiple people get put infront of you in the lines every time you donate they get put infront of you where you donate in the back. I see no urgency. I have been here for 2 hours already and haven't even got stuck yet.
Business response:
Hi Karina , thank you for your feedback. Our goal is to make every visit a pleasant one and provide you with a safe, welcoming, and rewarding donation experience. Please share your feedback with Octapharma Plasma center management so immediate action can be taken.
Frequently asked questions about Octapharma Plasma
How is Octapharma Plasma rated?
Octapharma Plasma has a 4.2 star rating with 1,146 reviews.
When is Octapharma Plasma open?
Octapharma Plasma is open now. It will close at 6:00 p.m.