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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.632,180 reviews
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Kenneth S.'s profile image
Kenneth S. 
rating
2 years ago

The employees here need more help. I'm not being rude but they told me they gave limited employees and it was gonna take longer than normal. Other than that service was great. I don't like how they said in the paperwork but not to me I need a new Pcv valve. I know it is brand new. It's about a month old. Also they told me my cooling was at a good temperature rating but on the paperwork it said otherwise. 

J F.'s profile image
J F. 
rating
2 years ago

Very good experience here, Friendly staff, - Didn't take any extra time then necessary for my fluids change Didn't get pushy or bent out of shape cuz I didn't accept some of their recommendations, they just said "ok" and went on to finish the job Great Job - Keep up the good work 

J K.'s profile image
J K. 
rating
2 years ago

Pros: - Stay in the comfort of your own car during service. - Free beverage offered while you wait - Staff are friendly - Coupons are available on their website. - Coupon for free exterior-only car wash off-site. Cons: - Very slowwww for a drive thru oil change. Figure around 45 minutes per car for an oil change. If there are two cars ahead of you, you will probably be here for a couple of hours. - They do try to upsell unnecessary services, but aren't pushy. If you are not sure, just decline and make note of what was offere... read more

Business response:

We're sorry, JK, that your recent visit to our San Mateo Oilstop took longer than you had hoped. Please forward your contact information to us at guestservices@oilstopinc.com, as would like to make this right for you. 

Monique M.'s profile image
Monique M. 
rating
2 years ago

Got my oil change and a few other things done! Was in and out in less than 30 minutes. There was like 4 guys working on my car at once, they give you recommendations but aren't pushy if you say no. I'm definitely going here from now on! Also got a free car wash for the car wash place down the street. 

Business response:

Thank you, Monique, for trusting your vehicle to us and for this great review! We'll look forward to serving you again! 

Holly S.'s profile image
Holly S. 
rating
2 years ago

The service I receive at Oilstop is superior to any oil change service I've ever used. Every single employee I've come across has been friendly, helpful, and never push. I appreciate the fact that customers are able to stay in their cars, are offered a beverage, and get to listen to the fun yelling happening during the service. Tyrone went above and beyond to make sure everything was perfect with my transmission and oil service. He even stood in the rain to double and triple check everything before sending me on my way. I wi... read more

Juhee J.'s profile image
Juhee J. 
rating
2 years ago

Okay I always get my oil changed here! They have good prices and reliable service! I never feel bamboozled here like I do with other auto mechanics. They provide service with honesty and educate you on what's happening to your car. (Being a woman you get swindled so much with auto mechanics!) Tip: They offer drinks while you wait in your car. FIRST: Pop on by to Tacobell (across the street) , order a burrito and while you wait to get your oil changed ask for a soda and eat your burrito! * Also watch a show on your phone or t... read more

Business response:

Thank you, Juhee, for the great review and for trusting your vehicle to us again! Thank you, too, for describing a great way to visit us - lunch and a movie while we maintain your vehicle! 

Rob H.'s profile image
Rob H. 
rating
2 years ago

I've been bringing all my cars here for years. However after last weekend, never again. The tech working on my wifes car took off the transmission fluid bolt and didn't replace it properly.  I had to go on a long drive later that day, and as a result, The fluid leaked out and damaged my Transmission and its now in the shop thanks to the technician's carelessness. The techs here are so focused on upselling and pushing addons and extra sales, that they can't even do the basics properly any more, and now I may need a new ... read more

Norma M.'s profile image
Norma M. 
rating
2 years ago

Amazing customer service!!!! If you ever need a oil change on the go please go here. This place is so efficient and the staff is friendly and helpful. This place takes very good care of its customers I wish I could give them 10 star rate for all their hard work. Thank you Frank for your service on my car 

Business response:

Thank you, Norma, for trusting your vehicle to us and for this great review! 

Michelle D.'s profile image
Michelle D. 
rating
2 years ago

Always fantastic service... thank you Stephen, Joe and Charles for keeping the kids entertained and happy. My kids love coming to get oil changes with me your associates always make us feel so welcomed and well cared for. Excellent customer service and great business for our community 

Business response:

Thank you, Michelle, for the kind words, and we'll look forward to serving you . . . and your son, again sometime soon! Happy holidays! 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 32,180 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.