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Oilstop Drive Thru Oil Change
- Automotive
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The car wash is not bad...very gentle, maybe to the point of not cleaning the topside very well. The vacuums are super. Also it's very easy and convenient. HOWEVER! Avoid the subscription service. They make it very difficult to cancel. It's easy to "suspend" a subscription for an indefinite period of time but then somehow mine got reinstated without notice, and my credit card began getting charged again without my knowledge or permission. Mighty sketchy...
Business response:
Hey Kaya, we apologize your experience was less than 5 stars. To manage your membership, the best way is to come to the wash in person or to call the wash and one of our staff members can help you.
It was my first time coming here and it was a great experience, Staff was friendly and polite. I will be bringing in my other vehicles as well to be service with this location , I highly recommend this place .
Business response:
Thank you, Richard, for the great review and for trusting your vehicle to us! We'll look forward to serving you again!
Went there to get my oil changed and they overtorqued my drain plug. They told me before I left the place that my oil drain plug is not holding torque but they really did this themselves by overtorqing my train plug . I called them to expect them to fix this. They said they can't do anything about it. Other then that , employees were nice .
Business response:
Alec, We're sorry your recent visit to our Roseville Oilstop was not satisfactory. Please note, unlike most other quick lube businesses, we only use torque wrenches to tighten drain plugs to manufacturer's specifications, and we did not over tighten your drain plug. We hope you'll give us another chance when your vehicle is due for service again.
These folks are on it. They keep you informed and make sure you are in a part of the decisions. No hardcore selling. Even offered water and/or soda during the wait. I'll be back! Thank you.
Awesome place to get your oil changed. The service is top notch from the employees. I even witnessed the manager or shift lead at that time motivating and encouraging his staff. That was awesome to see because you don't see that too often. Everyone was supporting everyone. The service was quick and convenient. They even gave me coffee while I waited. Would recommend this spot for sure.
Anthony was a great help and informed me of all my oil and fluid issues! They offered me a complimentary drink checked all my filters, lubricated all my doors, cleaned my windows, offered to check my tire pressure and gave me a complimentary car wash coupon! Great service I would recommend this place for your oil change service! Thank you Anthony! :)
Great experience I wasn't expecting to spend that much but they were very clear on what needed changing and let me know it was up to me what services I wanted to pay for. I would go again!
I was stuck behind a car that was getting serviced for an hour before I got any service done. I don't usually get concerned with waiting, but since it was over an hour and I was still waiting behind the same car while mine hasn't even been checked yet. I spoke to someone once they started working with my car and he was a nice guy. He reassured me he will get the job done in under 10 mins and it will be efficient. You can't really control when the unexpected happens with wait times, etc. Great service from them! Super nice as... read more
Business response:
Thank you, Alexa, for trusting your vehicle to us and for this great review! We certainly hope the next time you come in, your wait isn't nearly as long!
Love this place. Friendly staff, fast, honest. Great service in Laguna Niguel.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 32,180 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.