This profile has been claimed by the business owner or representative.
Oilstop Drive Thru Oil Change
- Automotive
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My first time going to Oil Stop today, not sure why the place is getting bad reviews. They checked everything, they were quick and efficient and communicated well. As I was sitting in my car I was reminded of the old movie reel commercials of the early service stations, where a car would pull up and a group of uniformed attendants would come out and "service" your vehicle, today we call these places gas stations and you do everything yourself. This place has managed to deliver that level of service, I will be going back ther... read more
Business response:
Thanks, Dane for trusting your vehicle to us and for this great review! We've had some problems with fake reviews from competitors, and unfortunately, our overall ratings are lower than they should be. We're happy you were able to experience what our service is really like. Thank you, and we'll look forward to seeing you again!
I already see why this station only has three stars and the one i normally frequent in Santa Rosa Ave near Costco has 4. They are a team over there and everyone is quick and friendly. Come for a top off and it's fast. Here, i was greeted by a somewhat angry sounding older man who told me it would be about ten minutes. Then without speaking to me, several minutes later, a young man opens my hood, checks oil and starts filling it without saying a word. When he was done though, he did come say it's full now. I asked how low was... read more
We just left the car wash. Special thanks to the wash attendant! Our car went through the wash and a large section was missed. The attendant took good care of us and rectified the problem quickly and cheerfully. Thank you
horrible experience. don't know what was done. no invoice, needs washer fluid, air in tires, don't know if anything was done except oil. paid for extra special oil, not asked.
Business response:
Russell, We're very sorry your recent experience at our Santa Rosa Avenue Oilstop was not up the standards you've come to expect from us. I have sent an email directly to you via the email address you have in our database. Thank you for your loyal business over the years.
Just had my truck washed and they did a horrible job. Waste of $40 + tip. Windows were not wiped inside and missed drying spot all around. They have really gone down in service.
Business response:
Kenneth, We are very sorry your recent experience at our Santa Fe Car Wash was so less than excellent. Please send your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you.
After taking both my cars here for over eight years, the only place I've taken them for oil change. I started getting an oil leak on my new car which I took to the dealer who told me it was due to improper drainage plug being put back in and showed me all the oil that I had leaked out which cost me an extra $200 to have Toyota clean it up. I will not be coming back to this place if they cannot replace a simple oil drain plug
Business response:
David, We're very sorry your recent experience at our Monrovia Oilstop was so less than excellent. Please forward your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you.
Pushy and pricey. Havoline Express was much friendlier and better service. As other reviewers have noted, upsell, upsell, upsell, and "We're not on commission, but do you wanna by XXX". And you have to use the carwash coupon within 30 days. With previous owners, you got a card that was good forever. The whole atmosphere felt oppressive. Oh, and they tried to charge me for All Wheel drive on my car that is only rear wheel drive. Nice try, glad I was paying attention and not paying for stuff I don't have. And the previous biz ... read more
Business response:
Eriv, We are certainly sorry your recent experience at our Salmon Creek Oilstop was not up to the high standards we always strive for. Please forward your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you.
Suck a waste of money and time. Stayed waiting in line for over an hour for a rush job on the interior. i didn't even have time to look over the car before they're rushing me out of the way for the next car. I saw them take the mats out of the other car but didn't even pull my mats out didn't wipe down most of the car. They actually made my car look worse with dirt streaked marks from their dirty rags. Go spend your money somewhere that deserves it.
Wouldn't go anywhere else. Very thorough and amazingly friendly. In and out very quickly. We also took advantage of the free drinks and car wash.
Business response:
Thank you, Shanna, for trusting your vehicle to our Monrovia Oilstop team and for the great review! See you again!
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 32,183 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.