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Oilstop Drive Thru Oil Change & Car Wash
- Oil Change Stations
- Rohnert Park, CA
About this business
Welcome to Oilstop Oil Change “We will serve people with excellence, humbly, with a servant’s heart.” Hospitality. Competence. Smiles. It all comes together at Oilstop. Each of our locations provide excellent service, at a great value. Use our website to find out more about our company, including our locations, specials, 33-point service + oil change and more.
Location details
5070 Redwood Dr, Rohnert Park, CA, 94928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They charged me an extra $30 on top of the groupon for more quarts of oil, but didn’t tell me they were adding extra oil.
The service was attentive, but I was frustrated by persistent upselling of unnecessary services, which I declined. Despite using a Groupon coupon for a synthetic blend oil change, I was unexpectedly charged an additional $25. The lack of transparency with pricing is disappointing and misleading.
Well, I thought I was getting a good deal so I drove clear out to west valley to get a good deal and I ended up spending double the amount of money than my Groupon originally said. I thought I was paying $40.00, and left paying over $80 total!. They don’t tell you about the hidden fees! I could’ve just paid regular price and went somewhere else. At least I got a free drink.
Everything is an up charge, the coupon is for S40 on an $80 oil change. They up the fee to $84.99. Reducing the discount.
Purchased a full synthetic and received a synthetic blend. My car requires full synthetic so they lessened the performance and protection of my higher mileage vehicle and took away the value of the Groupon that I paid for by giving me the cheaper service. When I called them back to let them know they never called me back to discuss their error!
The staff were extremely friendly but they attempted to upsell me an unreasonable amount of times. My main problem was that after presenting my Groupon the service person stated that I had a remaining balance for the service fees which I found to be odd. The company should include the total amount including all fees within the Groupon as to not mislead customers.
The oil change service was good, and the staff are transparent about everything they’re doing. There is a lot of upselling, par for the course. I would give a higher rating, but when I got home afterwards, I opened the hood and noticed that the cap to my wiper fluid reservoir was off. I’m just glad it wasn’t any other cap or a drain plug. Double check every cap and drain plug after your visit.
Service was awesome, just like everyone said. But beware if you get the full synthetic oil change. It does NOT include the filter required so you’ll have to pay extra for that. On top of that there are fees. Of course they don’t tell you this till they’re done.
They were very nice....took a bit longer then expected...offered a cold drink and of course there were the upsetting....biggest irritation was charges above and beyond Groupon.....ALL GROUPONS.. NEED ..TO ....INCLUDE.. ALL....CHARGES....NO MORE ADD ONS. !!!!!
Frequently asked questions about Oilstop Drive Thru Oil Change & Car Wash
How is Oilstop Drive Thru Oil Change & Car Wash rated?
Oilstop Drive Thru Oil Change & Car Wash has a 4.3 star rating with 1,485 reviews.
When is Oilstop Drive Thru Oil Change & Car Wash open?
Oilstop Drive Thru Oil Change & Car Wash is closed now. It will open at 8:00 a.m.