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Welcome to Oilstop Oil Change “We will serve people with excellence, humbly, with a servant’s heart.” Hospitality. Competence. Smiles. It all comes together at Oilstop. Each of our locations provide excellent service, at a great value. Use our website to find out more about our company, including our locations, specials, 33-point service + oil change and more.
5070 Redwood Dr, Rohnert Park, CA, 94928, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
When in to have my oil changed and have my transmission serviced. They almost put the wrong oil in i pId for synthetic. But watched him pour reg sea. 30 in the container. I stopped him just as he was about to pour it in needless to say iWaited 2 hours just to find out they didn't have the proper equipment to service my transmission. What a waste of time it took 2 and a half hours.
I had been to this location before and all went great. Today, not so much. After waiting nearly an hour for them to serve the 2 cars in front of me, I was greeted by a coughing girl who clearly should not have been at work. After several attempts to simply get my customer information, she appeared to give up, all the while periodically coughing and spitting on the ground for all to see. This happened over and over during the course of the 1 hour and 15 minutes I spent there just to get a simple no frills oil change. On top o... read more
This place is really shady! They seemed nice in the beginning, waited in line for almost an hour. Then when we came in he said I will need To pay additionally 25$! Tried upselling me everything they have. When they were done he said additional 25$ which came Down to 50$ on top of the 50$ i paid to Groupon. I was blown away way, I said WHattttt, he said I should have explained sorry.
Took FOREVER. My car takes 5w-20 and they put in 5-w30. Constantly trying to upsell. Told them I didn't want to donate to fire relief and they still added it to the bill. Charge $6 extra for a "paper" filter. Charged $12 for Extra quarts of oil over the 5 quarts in the group. Even without all the add-ons I turned down I paid an extra $36 on top of the Groupon. Very disappointed
Bad experience, first and last time I go to this place, they charged me more than what it was worth. I complained but they did not accept a $40 coupon to cover an expense of $80. In the end they only deducted $23.99. So I paid for the coupon 40 plus 107.77 in the Shop, a total of 147.77.
Just like what the other reviews said, it’s a gimmick. I wish I would’ve read the reviews. They ended up charging me extra after the Groupon for random stuff like oil disposal and having a 4 wheel drive. I didn’t consent to anything extra. I ended up paying the cost of a normal oil change at jiffy lube. No wonder why I was the only person there. Also the whole time they try to sell you stuff
They charged me an additional $20 on top of my Groupon. They explained there was a disposal charge and sales tax on the non sale price. How do charge sales tax on a different price than what was paid? I argued with the manager for a few minutes and he didn’t budge so I reluctantly paid it.
I didn't utilize the coupon properly
Unfortunately, this will be my only oil change here. No where in the description say I would need to pay for my oil filter and oil disposal. I saw this on another review, and I thought that was a fluke. I was wrong. Their employees were very friendly, but I don’t appreciate deceptive business practices.
Oilstop Drive Thru Oil Change & Car Wash has a 4.3 star rating with 1,485 reviews.
Oilstop Drive Thru Oil Change & Car Wash is closed now. It will open at 8:00 a.m.