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Hello my name is Ricardo de la Torre and this company is a joke why I said this is because my water pump broke for my car Ford Flex 2013 my car didn’t had anything before but this guy come a toll me the it was a existence problem crazy . I know for a fact my car didn’t had anything wrong . They had to pay 2400 to fixes and they wash there hands saying the I was a existence problem jajaja yeah right . They send a inspector to check my car and the inspector ask for pictures to my advisor from the dealer i took my car and wit... read more
You cannot use your deductible unless the amount is over 500, I took my car to a mechanic and the price was 489 and they told me that they could not approve it because it was not 500 or more so what's the point of having a warranty when you cannot even use your deductible so I am unhappy with this company and I will be changing from it
Business response:
Hi Kimberly- the deductible is the amount you are responsible for and we cover the amount over the deductible. We offer several deductible options for you to choose from and they are per occurrence not per item. This means you only pay your one deductible for that visit even if there are other covered items to repair. The great thing about choosing a high deductible is that you get that deductible back in savings within 6-12 months because you pay a much lower premium than the low deductible plans. So you may have made a gre... read more
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