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Olive
About this business
After the system confirmed the wrong policy, and going through multiple people to get that corrected canceled, and re-issued to the right coverage, everything went well. Have not use the coverage yet so any response beyond enrolling hasn’t been experienced.
Business response:
Ronald, we are very glad that, even though there were hiccups, you were able to get your peace of mind coverage. Thank you for taking the time to share your experience with us.
Totally unprofessional
Business response:
Hi Gilbert, unfortunately we are unable to offer coverage on some vehicles with salvaged or rebuilt titles. Normally we catch this in the car fax, it appears this information was delayed and recently updated during you claim. We have provided a full refund for you.
They tried to insinuate that I was fraud. I bought lemon without knowledge of any damage to car. Started a policy and filed claim which states no waiting period. Then was denied claim because waiting time was too short!? I would check other options.
Business response:
Hello Tyqwan Williams. We are sorry to hear about your experience. We strive for peace of mind with our customers and apologize with how things turned out.
easy and professional
Business response:
Hey Jerrold, thank you for the kind review, we are happy you had a great experience with us. Welcome to the olive family, cheers!
Your personal was very professional
Business response:
Thank you so much for your kind words, Esdras De. We really appreciate you taking the time out to share your experience with us. Cheers, Olive
Horrible. Worst I have ever had. This place is a joke
Business response:
Hi Chris, sorry you are having trouble. please contact customer service so that we can assist you. For questions about what's covered and not covered, you can review the terms and conditions of your Mechanical Breakdown Insurance pllolicy at gogetolive.com.
you sold me a policy with professionalism. the proof of how good you are will be if I ever need to use it, which is unlikely, given how few miles are on the car. but you were prompt and professional, so that's good.
Business response:
Thank you for the 5 star review, Jerrold! We hope you never have to use the policy, but are happy to provide you with the peace of mind and know that we have your back! Welcome to the olive family!
Piss poor service. Cancel my plan. No email. No phone call. After I reported a racist comment from Management however decline my first repair from a photo
If I could giveOlive no Stars, I would. I took out the Standard Plus protection. 5 months later My F150 truck needed to have the front suspension done. So I went to the mechanic who then had to call Olive Estimate department. When he called I was there with him on speaker, The adjuster was almost immediately combative. After getting the part numbers and prices, he made us wait 20 minutes and then came back on the line to say he was unable to verify the prices my mechanic had listed and offered many dollars less for each pa... read more
Business response:
Hein, we are so sorry you had a negative experience. We strive to keep our customers happy. Please don't hesitate to reach out to us at 866-278-2213 if you would like to talk to management to see how we can help improve things for you.
Frequently asked questions about Olive
How is Olive rated?
Olive has a 4.6 star rating with 563 reviews.
When is Olive open?
Olive is open now. It is open 24/7.