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Olive
About this business
Barbara was great she helped us and everything we need to know set us up for great rates for the next three years comprehensive coverage is what we were looking for and shopping around found her to be very helpful and delightful to talk to thank you Barbara
Business response:
Hi Evan, thank you for the 5 star review, for choosing olive and the praise for our teammate Barbara. We think she is delightful too. Welcome to the olive family!
Thank you Olive for keeping your end of the bargain! You guys are a game changer! I’ve had my policy for about 6 mo. now, and couldn’t be happier. My initial contact with Arnie to inquire about the coverage and policy terms was excellent. He was professional, informative and just a nice guy to chat with. No hard sell, harassing calls, or excessive contact through email other then a short message if he could be of further assistance in making my decision. First class all the way Olive! I did eventually sign up about a mont... read more
Business response:
Hi Greg, so happy to hear from you and thank you for the kind words and the 5 star review regarding the olive claims process. We understand car repairs can be expensive and its usually not if, but when they happen. Thank you for being a part of the olive family!
You have done what most company's wouldn't do to hard working people ,You found a way to deceive the public in believing that you would cover repairs needed to keep our cars running .This was done by words in your adds like comprehensive/ worry free/no stress /olive has you covered when you Olive.com are just a collection for money, because when you call we don't talk to Olive we talk to a different company who decides if we are covered or not . You at Olive .Com cannot even be Googled ,and you are partners with consumers af... read more
All of these positive reviews are fraudulent. They're just about signing up for coverage. They had my car over a month and still wouldn't pay for anything. I know this will get lost but if you see it PLEASE this review is real and DO NOT GET THEM
Wow! Where's my review? You know..my REAL one. Let's see how this flies legally.
The absolute most fraudulent garbage company I've ever dealt with.
Be careful of olive.com the mother company of uproar.com. When uproar was still up they offer the same warranty and “peace of mind” as olive.com. They have sentence by sentence the same offer except olive is double the cost. If u ever think about getting there service please be advice that the comparison inclusion they show in there website isnt the final coverage u get when u get the service. They dont have qualify claims or they dont even send a mechanic to review fault and auto deny you. You got to verify and if possible ... read more
Business response:
Hi Michelle, we have no record of you being a customer with olive. As you can see we have 4.6 stars on google reviews. We have trouble understanding how you have chosen to provide this rating, when you have not interacted with our excellent team of people here at olive.com.
Yesterday I had a letter from Olive giving me a quote for my Jeep Grand Cherokee 2017 which was complete care $47.69, Just called the company and the agent gave me a 4 times higher quote. Asking him the reason for so much difference: he said because in the letter the quote indicates that the vehicle has 40 miles!!!!! Please tell me the reason. . Do not send me any advertising letter please is this a scam?
Business response:
Hi Marc, we do apologize for any confusion. After researching your account thoroughly, we see that the quote for $47.69 was for your Jeep Cherokee at a reported mileage of 50 miles. Our prices are based on vehicle's age and mileage. After updating the mileage you gave us on on 1/25/2022 you stated your vehicle has 62,223 miles. The price increased to reflect the accurate mileage. If you have any further questions regarding this please feel free to reach out to our customer service department at (888)654-8348.
Denied 3 out of 4 claims.
Business response:
Hi Carl, 2 of the 4 parts are covered for failure under the plan you selected. One of those was deemed to be a long term failure or pre-existing. The other part was covered under your plan and approved for repair. The olive complete care is our most comprehensive plan and would have covered 3 of the 4, under the same circumstances. You can review the plan coverage at olive.com. For questions regarding coverage please contact customer service at 866-822-7715, for questions regarding your claim please contact the claims team ... read more
Frequently asked questions about Olive
How is Olive rated?
Olive has a 4.6 star rating with 563 reviews.
When is Olive open?
Olive is open now. It is open 24/7.