Olympia Nissan

Name: Olympia Nissan
Address: 2220 Carriage St SW, Olympia, WA, 98502, US
Telephone: (360) 754-5525
Price range: $$
Rating: 4.9

4.9

★★

2717 reviews

|Olympia, WA 98502 United States

2220 Carriage St SW, Olympia, WA 98502 United States

(360) 754-5525

https://www.olympianissan.com/

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About

Specialties Olympia Nissan specializes in the sales and service of Nissan automobiles, with 100's of reliable and affordable used vehicles of all makes and models. Bruce Titus Olympia Nissan is a part of the Bruce Titus Automotive Group and offers a first rate car buying experience. They are also one of the select dealers that are GT-R Certified. Need your Nissan serviced? The Bruce Titus Olympia Nissan team is ready and waiting with covered drop off area, shuttle service and convenient kid friendly waiting area. Need parts? The Bruce Titus Olympia Nissan parts department has everything you need from T-shirts to transmissions and delightfully friendly staff ready to assist you. History Estab

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4.9

★★

2,717 reviews

5★2,424

4★221

3★58

2★0

1★0

14 reviews have no rating

Reviews(411)

Google Reviews(2306)

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Featured

Carl on Cars.com

★★

23 days ago

Great posotive experience with honest folk. No haggling and they were fair and transparent what more could I ask. I would recommend this to my friends. Nice to not feel pressure love that.

Business Response:

Hello Carl, thank you for your amazing review and for choosing Olympia Nissan! We’re so happy to hear that you had a fair and transparent experience with James Gazori! We hope you love your 2017 Mini Convertible. We look forward to seeing you again soon for another wonderful visit. Don’t forget you get free car washes for life at Olympia Nissan! - Sara (in customer service)

Tyann on Cars.com

★★

23 days ago

Thank you Great customer service! Love the honesty. Service was great! Im going on my second car thru Olympia Nissan. Thank you for helping me with my purchase.

Retired lady on Cars.com

★★

24 days ago

Good car we hope! I get that we were there to buy a great car for a good price, but they just didn’t listen to us. They shared their knowledge in bits and pieces & we really appreciated what they gave us, but it took a day and they did not make it a good experience. Maybe it was because it was the holiday weekend and they were advertising “great deals”. It’s all in how you feel at the end of the day, and I personally feel like I was screwed! Bottom line, good car, we hope, nice people, but hard sell and the “sales event prices” are not much different from the regular ones. Oh well, lessons learned!

Business Response:

Hello, we certainly don't want our customers to feel this way when they leave our store. We'd appreciate the chance to discuss your experience, so if you're willing, please contact us by phone or email. - Sara (in customer service)

elsa_zion on DealerRater

★★

25 days ago

They really go beyond to get what we exactly wants, every time they do oil changes they make-sure that our car are clean and ready to go.

Business Response:

Hello Elsa, thank you so much for choosing Olympia Nissan for the oil change on your Nissan Armada. We’re excited to hear that you had such a great experience with Austin McCoy, your Service Advisor. We are here to help our clients every step of the way and we're so overjoyed to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

Matt on Cars.com

★★

a month ago

Helpful Very helpful, not pushy, I came in looking for a specific model, got in for a test drive, got through paperwork and got my new truck home before dark.

Wendellk98 on DealerRater

★★

a month ago

Excellent service, knowledgeable, and very helpful. Good communication and was able to help with everything I need.

Business Response:

Hello, thank you for the wonderful five star review. We at Olympia Nissan appreciate you not only for your great feedback, though also for your continued efforts in being one of our amazing valued customers. We are overjoyed to know that being assisted by Hailey Newman, your Service Advisor for the service on your Nissan Murano was just what you needed. We cannot wait to set up your next appointment. Thank you and drive safe - Sara (in customer service)

Marion on DealerRater

★★

a month ago

Great employees in all departments. They are Very professional and courteous in their fields of expertise.

Business Response:

Hi Marion, thank you for taking the time to provide our Olympia Nissan Store your fantastic five star review. Our team is beyond thrilled to know that from sales and parts to our service team; that we continuously provide you exceptional customer service. We cannot wait for our next opportunity to provide you another wonderful visit to our store. Thank you and drive safe - Sara (in customer service)

John G on DealerRater

★★

a month ago

Service great. Prices are competitive. Attention to detail excellent. Waiting room, magazines and coffee and snacks all indicate appreciation of customers.

Business Response:

Hey John, thank you for your incredible five star review. Our team at Olympia Nissan is so very excited to know that our Service Team provdied you a friendly and comfortable experience. We cannot wait for your next visit. Thank you and drive safe - Sara (in customer service)

jesionf on DealerRater

★★

a month ago

Servicing the vehicle was ok. Asked the service agent a question on where the stereo amplifier was on my 2015 Murano SL if I was going to DYI an aftermarket stereo. She said she’d call me last Friday after consulting a mechanic. I have still not heard from her. Disappointed.

Business Response:

Hello, we regret to hear that you haven't received the excellent customer service that we're capable of. We will be forwarding your feedback to our Management team at Olympia Nissan, and someone will be contacting you shortly. Thank you - Sara (in customer service)