Orbit Energy & Power

Elizabeth A 

on BBB

3 years ago

First of all they are scammers! purchased our Solar panels in December. We were told they take care of everything as far as the ***** applications. I called to follow up on the applications months later to find out that ******** electric Corp is no longer accepting applications for 2023 year. They also offer us the first 6 months if we committed that day when they came to our house for the estimate and they cut the check the day of installation. I would should receive it within a week. Month and half later still no check. I ... read more

TIFFANY K 

on BBB

3 years ago

I have to agree this company is a scam I got solar panels 7/22/22 and as soon as I was able to follow my account on this website from Enphase it was already an error with my gateway meter, Its also another error with a micro inverter, which I believe is the reason why the panels didn't store energy when we had a power outage this morning. I have been trying to get a technician to come out since the beginning of August, a representative calls me only to tell me they don't know when they will be able to come out, just today I ... read more

Rommel R. 

on BBB

3 years ago

My panels were installed in February. Then March 7, they were supposed to be working, but according to delmarva power, orbit never sent the docs for running nor for changing the meters. Since then, delmarva has been charging me and I have been paying a loan for the solar panels since February. No benefits from this and I have contacted orbit many times. They keep saying the money paid for the build should be reimbursed by delmarva. Delmarva states that is orbit to be blamed because they send the letter to operate on July 28.... read more

Cheri C. 

on BBB

3 years ago

This company is definitely a scam. They will not return your calls. We are now in our third year with the company and the solar panels have damaged our roof that we paid for before installing and ruined the paint in the ceiling in my house. The solar panels never work and still have a huge electric ****. No one returns your calls. We are going to hire a lawyer at this point. Our neighbors have solar and are very happy with the companies they hired. Orbit got to big and cant keep up with all the complaints. Dont go with this ... read more

Marleni A 

on BBB

3 years ago

Worse company ever. No response, they quick to charge you monthly when you Panels dont even work. I try to call them 6 different times still no answer as of why Im getting charged a loan and the panels dont even work. 

Nathan D 

on BBB

3 years ago

THIS IS A SCAM!!! They advertise Government funded 100% -- "act quick before these funds are discontinued by our state!" This is total fraud -- the company give you a loan to pay for the equipment and trys to sell you on it by saying you will no longer pay an energy **** but will be paying a Solar energy ****.... There is no 100% government paid solar anything -- this company shouldn't be in business - The sales lady on the phone had to get her manager ****** as they didnt want to tell me it was a loan -- only till i talked ... read more

Anton B. 

on BBB

3 years ago

The company set, and reconfirmed the solar consultation appointment. Nobody showed up or called to explain the no-show, and the emails were left unanswered. Inexplicable, strange and inconsiderate. Strange that the customer service even exists. 

Vivian J 

on BBB

3 years ago

I think the company is a scam...Contract you for a service but don't deliver...They slap you with a loan company that demands payment with no service. This company delayed on installation, inspection but hurry to sent up loan payments with services not rendered. One other thing, due to their neglegents when installing the panels they put a hole in my brand new roof that leaked for at least three quarters of the day,after the rain storm. When trying to call the Orbit Energy company no one returns your call or addresses your c... read more

Kelley S 

on BBB

3 years ago

I am having a terrible experience. First and foremost, no one ever answers the phone. I purchased the whole house system back in Nov. 2021. I was told of all these great incentives. They came out the next day and put the plan in. I attempted to call a few times before Jan because of noise complaints. January comes someone answers the phone. I asked about our incentive, which was a 10yr supply of detergent and other things. They said they would have the finance girls contact me. Here it is in May. I still haven't heard from a... read more