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Orion on Orpington
- Apartments
- Orlando, FL
About this business
Location details
12700 Orpington Street, Orlando, FL, 32826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | Closed |
This place is not worth it. When I moved in, the room was not clean, and the walls had scuff marks, chipped paint, and damage. I was told that I would get at least a 24 hour notice if someone from the office needed access to my apartment, but there were times when there was no notice, and my roommates and I were charged for something that didn't need fixing. Upon moving out, I was charged a $140 bill for things that weren't broken and did not need replacing. I was also charged for leaving trash in the room even when I comple... read more
Business response:
Hi, Savannah! Thanks for your review and for reaching out with your concerns! We're very sorry to hear that your opinion of our community is less than positive and we would like to do the best we can to make things right with you. Because you took over a lease, you agreed to move into the apartment as-is. This may be why there may have been small imperfections to your apartment upon move in. We have received your dispute on the issues and charges you've listed above and will be in contact with you shortly. Thanks again... read more
Don't even bother with this place. All this place wants is your money and they will do whatever it takes to get it from you. Walls are super thin here.. you can hear EVERYTHING. Maintenance is a joke you have to put in a couple of orders in before they even try and fix it and even if they do it's usually half ass. We had a broken table for a couple of months after which maintenance claimed they fixed They don't care about their residents because of they did they wouldn't try and charge you for every little thing and instead ... read more
Business response:
Juliette - thank you for your feedback and reaching out to us. We truly regret that your experience at our community was anything less than satisfactory. While we are human and do make mistakes, the delays in your work orders being completed are not acceptable nor our normal standard. We will be addressing this and working internally to improve our processes moving forward. We genuinely appreciate you bringing this to our attention. In reference to your final account statement and assessed damage charges, we would be more ... read more
The office at Orion is a joke. They are all unprofessional. I have missing mail at this place more than once and they will try to blame it on the mail service before even going to look to see if they may had missed placed it, which they did. It's way overpriced for what you get. I've been here for 6 months and already want to leave. This is my third apartment complex and this is by far the worse. I used the gym one night and the next morning I got a call accusing me of breaking a pool stick in the game room. I never entered ... read more
Disgusted with their move out process! They didn't do a walk through with our son when he moved out. We are being charged almost $400 for things that we can't even dispute. We were there for his move out and have been through this process many times and never had this happen. Normal wear and tear is expected when you move in and out of these apartments and to be charged for things that you know they were going to have to replace anyway is just crazy! If you live there now, make sure that if they don't do a walk thru with you... read more
Business response:
Hello Denise! We apologize that you experience with us here at Orion On Orpington was not what you had hoped for. Our assistant property manager, who handles all final account statements, will be reaching out to you shortly to discuss your situation with you. In regards to our move-out policies and damages, charges are assessed after we complete final walks of each apartment and collect videos/pictures of all damages. We then compare the videos and picture to the move-in inventory form each resident completes and assess char... read more
Business response:
Hello Ryan! We would love to speak with you to see if there is anything we can do to improve your experience here at Orion. Please contact the leasing office by calling 407.277.3422 or by emailing us at orion@tpco.com. Have a great day!
So am I ever going to get to use the jacuzzi again or is going to be shut down the entire summer?
Business response:
Hello Sebastian, We apologize for the inconvenience of the Jacuzzi being closed. We are currently having it serviced and are working to have it reopened as soon as possible. If you have any questions or concerns, feel free to contact the leasing office at 407.277.3422. Once again, we apologize for any inconvenience this has cause. Have a wonderful day!
They will absolutely take advantage of you once you move out by overcharging you for their low quality-furnishings. It is a fine place to live, but it SO not worth the headache it's been trying to pay for these insane charges to me and my roommates (who all renewed multiple years). DO NOT LIVE HERE. The rent may be cheaper, but it is certainly not worth it in the end once you've graduated, are swimming in debt and are forced to pay for Orion's mistakes.
Frequently asked questions about Orion on Orpington
How is Orion on Orpington rated?
Orion on Orpington has a 3.6 star rating with 299 reviews.
When is Orion on Orpington open?
Orion on Orpington is closed now. It will open tomorrow at 12:00 p.m.