Orkin's cover image

This profile has been claimed by the business owner or representative.

Orkin

4.6
  • Pest Control
  • Crestwood, IL

About this business

Home ServicesPest Control

Location details

4751 135th St, Crestwood, IL, 60418, United States

Get directions
4.64,771 reviews
Select a rating
Tracy Mingo's profile image
Tracy Mingo 
4 years ago

Having been using this company now for 4 months and it appears that the mouse goes everywhere EXCEPT the traps that they have set. They appear to be a racket that makes you sign a yearly contract without providing any results. 

Business response:

We are sorry to hear that your experience with us hasn’t been a very good one. Please call your local branch office at 708-371-0288 to speak with a Service Manager 

Yvonne Franklin's profile image
Yvonne Franklin 
4 years ago

I was lie to about service I was told that I would not be charged for service and I was I told them I didn’t won’t to pay back to back and to wait and they call me on the last day of the month and they would do the outside and it would be no charge and it was a change and I told the technician if you came out they will charge me and he guaranteed me that they wouldn’t but they did I told him just wait until March which was the next day so I would not get charged that is bad Business I know you don’t guys need $88 dollars tha... read more

Business response:

We will be having a Service Manager reaching out to you today to resolve this issue. 

Ericka Phillips's profile image
Ericka Phillips 
4 years ago

I had an appointment booked for January 15, 2022. No one caller or showed up. I left a message but never received a call back. A new appointment was automatically set for the following week. When i called to reschedule the auto appointment, I received an apology but no offer of compensation for my inconvenience. 

Business response:

Mrs Phillips, I understand that you spoke with the Branch Manager and he gas addressed this issue. If you need further assistance , please call us at 708-371-0288 

Kathleen Maloney's profile image
Kathleen Maloney 
5 years ago

Agent showed up for second story wasp nest problem with out ladder, power sprayer or any equipment to complete task. Phone agent said that they would have all necessary equipment to complete job. Agent here than said for $130 more that he could come back next day. Wanted me to sign blank line on his phone but could not show me what I was to sign. Orkin then billed the more expensive charge on my card that day. No service completed! I canceled and am still trying to get refund on credit card. Any phone contact was tedious,... read more

Business response:

We’re sorry to see your experience with us was not a very good one. Please call your local branch office at 708-371-0288 to speak to a Service manager 

Atia Johnson's profile image
Atia Johnson 
5 years ago

The mess don’t work 🤨🤨🤨at all I don’t want to be bothered with it an they take your money with out doing anything 

Lorna Robinson Ward's profile image
Lorna Robinson Ward 
5 years ago

The service from the technician was horrible. After ringing doorbell, it is unnecessary to bang on the door it is early Saturday morning. Why would he come without shoe booties, its raining? Never once did he inquiry how were things in my home. Additionally he didn't even bring the traps to change out which now means you have to walk my house twice and change your shoe covering. Please explain why there is a need to spray the door frame. After complaining after his lack of professionalism he turned to walk away. Rude.... read more

Kalvin Author Randle's profile image
Kalvin Author Randle 
5 years ago

Because they didn’t do everything I needed 

DrValerie Greene's profile image
DrValerie Greene 
5 years ago

Well I spoke with customer service before the specialist came out to make sure that they treat the yard for mice. I was told that they would and when the specialist came out he politely said they do not treat the outside for mice and that When customer service emailed him he sent them back a message That they do not treat outside for mice. I told him that my inside had been taken care of holes are plugged and I have my own traps and I thought it would be advantageous to keep mice from getting in. However he treated the out... read more

Yetta Galiber Mccullom's profile image
Yetta Galiber Mccullom 
5 years ago

The schedule system is not under control of the client and is the reason. I will cancel. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.6 star rating with 4,771 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.