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Orkin

4.3
  • Pest Control
4.3191 reviews
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Kristina M.'s profile image
Kristina M. 
rating
2 years ago

This was the only pest control company that could provide service on the same day. The other 6 businesses I contacted only had appointments that over 24 hours later AND would only be to provide estimates--no service. Given that we had a rodent issue, timely service was imperative. Tim was professional, clear, and respectful. I am very pleased with my experience and will use the business again. 

Anh Tu P.'s profile image
Anh Tu P. 
rating
2 years ago

Austin Toland, the residential route manager , is very helpful , efficient and professional. We had a carpet beetle issue in our house . Austin visited our house every week for a month to spray the inside of the house , the surrounding area of the house to exterminate the bugs . He is always timely and effective with his work . I strongly recommend Austin to our friends and family . Thank you Austin for a job well done ! 

Lisa W.'s profile image
Lisa W. 
rating
2 years ago

We have has good experience over many years. Regular service preventive maintenance has helped. Our technician, Tyler, is very professional and does excellent work as needed. The Livermore office serves our area and has been very responsive when problems arise, sending a technician and giving phone advice . 

Bob L.'s profile image
Bob L. 
rating
2 years ago

Found termites in my desk and called them to provide an estimate and service. Field sales were pleasant and showed me what they found but when they provided the contract they could not explain the terms. I wrote an email with my questions and after 5 days they never replied. Result: I found another company that inspected, provided and explained their contract and will come out to service my home. I would not recommend Orkin from this office as they seem to be not well trained on their terms and conditions, were not resp... read more

Andrew P.'s profile image
Andrew P. 
rating
5 years ago

These people are absolutely useless. DO NOT HIRE THEM! I hired them to take care of a rodent problem in my attic. When the first person they sent out arrived I was doing some work in the backyard on my own ladder. Without asking, he grabbed my ladder and began dragging it in the house, banging walls and furniture along the way. Whoa! Don't you have your own ladder? Easier to use yours, mine is in the truck. Ok ok I'll carry it, don't hang everything up. I set the ladder up under the attic, he went up and placed a few... read more

Yury F.'s profile image
Yury F. 
rating
6 years ago

I had Orkin Pest Control to take care one of my rental apartments in Oakland. There was complaint about fleas that were bothering tenants dog. I schedule Orking pest control immediately for one time treatment -$200. They kept coming for over six month for regular check up $100 per visit. I kept it going just to make sure nothing like that will happen again. When I tried to terminate the monthly visits - they told me it should be 30 days advance notice, and they have to continue with inspection that already scheduled. On the ... read more

Business response:

Yury, we apologize for your recent Orkin experience. Fleas can be a nuisance in the home, and we’re sorry that your tenant had the issue. We would like to discuss how we can make it up to you. Please give us a call at 866-944-4007. 

Jon L.'s profile image
Jon L. 
rating
7 years ago

Do yourself a favor and just buy a can of Raid and cross your fingers. All I Wanted to do was be proactive with a potential termite situation so I called Orkin. These guys start invoicing you months before the service is ever started and then hound you with collection phone calls day after day, basically a wannabe shakedown company, bad news for them is it ain't worth $600 to anyone. Yeah it's be a great business model for all of us, collect and hope the client forgets the service isn't delivered. Biggest mistake and total h... read more

Marie L.'s profile image
Marie L. 
rating
7 years ago

They sprayed my house 2 times. They sprayed the windows I had washed at an expensive price. I still have spiders. They would address the windows getting reawaken unless I give them 3 bids and then will only refund me 150.00 not worth the aggravation don't try them very rude manager 

Rosie W.'s profile image
Rosie W. 
rating
7 years ago

I would have to say that I wasn't very happy trying to get A hold of a manager. We had a large flea infestation, because an animal had died under our building. After several calls we got a hold of a manager who stated that they would send someone out. Alfredo R. Came out to our store. He was very professional and was very good at his job. He located the dead animal and removed it. He took his time to educate me on the source of the problem, and how to resolve any ongoing issues. I think that he needs major kudos for his wor... read more

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.3 star rating with 191 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.