Orkin

Sandy M. 

on Yelp

5 years ago

I am reviewing the Orkin at Riverside California because they are the ones who mail me my bill. However I do not live in Riverside. That being said, the technicians themselves are polite. The problem I have is with the call center personal. My son stayed home today to wait for the technician who was scheduled to come because we have problems with hornets and ants. I called on August 3rd for an EMERGENCY appointment and was told that the earliest appointment wound be August 12th. So much for EMERGENCY! Anyhow, I asked that th... read more

Reb C. 

on Yelp

5 years ago

Overrated and their employees are swell heads they won't even call you if you have questions. So frustrated about their customer service and inability to follow thru. 

Shiv D. 

on Yelp

5 years ago

If I could put zero stars, I would.. I haven't had a chance to have Orkin in my home yet but the little experience that my family and I have had has been HORRIBLE. My husband called last Thursday 3/4 to schedule a free consultation to inspect for dust mites, carpet beetles, bed bugs, etc. My husband was told that a rep would call him that week to schedule appointment. Myself and 2 children in the house have been experiencing insect bites seems at its peak in the last couple of weeks. My daughter and I suffer from anxiety and... read more

Cynthia C. 

on Yelp

5 years ago

We used Orkin to treat our home for termites. We decided to have our home tented and treated. When receiving the treatment, we were never notified or updated on anything that was going on to our home. We were just told the day the tent would be placed and removed. I was waiting for at least an email or call that inform me when it wss safe to return to my home but that never happened. After I signed the paper and aprroved for them to treat my house, I never heard from the sales rep or anyone. When I return to my house after... read more

Jane C. 

on Yelp

5 years ago

First, I want to be very clear, this is not a review of Orkin's service as I never got that far. This is a review of their sales representation. Also, want to make it clear I am detail oriented and take notes when shopping around to make comparisons on services. So, I called the 866-610-4974 number for Orkin as we have a problem with ants. I spoke to a salesman and my biggest question was, would we have to leave the house for the service as we had been told by other companies. He emphatically stated NO! He explained ... read more

Sara F. 

on Yelp

6 years ago

HORRIBLE! I had them come out to my house for black widows. He knocked down 1 web! I paid 183.50 for 1 web! I found more black widows and webs were still everywhere!! I will NEVER recommend them! I called for my money back after I had to take care of the problem my self. "DAN" the branch manager never called me back. I called for a week and finally got a hold of his boss and the said they'd only give me $44 back!! HORRIBLE SERVICE 

S R. 

on Yelp

6 years ago

Orkin is a joke and a true rip off. I had some flying pest in my home had no ideal what it was and I was determine to find out. A lady Tech came to my home after having me wait on her 3 hours and she knew nothing! She was asking me as if I was the Tech, so I had to tell her that's why I called you. She was guessing and guessing and after looking at one I caught on a sticky trap she still had no clue what it was. She then told me they was seaweeds and bite and cause itching so I needed to get rid of them. I was scared and ner... read more

Tim B. 

on Yelp

6 years ago

Billing decided to bill me for service I did not get. And when I try calling multiple times, you can't get anyone to answer the phone, I leave messages and no one called back. Mind you I called 4 times to be waiting for someone to answer the damn phone! I will be canceling my service with orkin and never refer them to anyone!! 

Sachin J. 

on Yelp

6 years ago

I used Orkin (Great Falls) to rid my house of bed bugs. They charged $1100 for their service. After their first application I let them know that we were still getting bites and seeing the bedbugs. They did a second application. After 10 days I let them know that we were still seeing the bedbugs. Service expert said it takes up to six months for chemicals to work. He said he is going to help even if the guarantee expires. They claim that they guarantee their service but they don't honor that guarantee. I would not recommend u... read more