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Orkin

4.7
  • Pest Control
4.71,418 reviews
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Michele R.'s profile image
Michele R. 
rating
4 years ago

I have been with Banks before it became Orkin. We were fortunate enough to get Thomas as our pest tech. He is knowledgeable, receptive and very thorough when spraying our home. If Orkin continues to retain a knowledgeable staff as Thomas they will continue have my business and I would definitely recommend to friends and family. 

Janet L.'s profile image
Janet L. 
rating
a month ago

Orkin pest control is HORRIBLE! DO NOT BRING THEM INTO YOUR LIFE! We live in a 36 foot rv due to fallout of Covid pandemic. It got infested with bed bugs (no idea how they got in). My husband was kicked out of his workplace. His workplace called Orkin to do an inspection and we were charged $4200.00 to fumigate so he could go back to work. The customer service was terrible for the most part. We are putting in a complaint to Better Businesd Bureau. Call other pest control professionals for getting help! I wish I could rate Or... read more

Business response:

Hello Janet If you’re open to discussing your experience further, please call us at (661) 779-7008. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.  

Happy S.'s profile image
Happy S. 
rating
a month ago

save you time and money and do it yourself, these guys will NOT get rid of or help control any pest or insect problems you maybe having . This has to be the worst major pest around . you're better off spraying sugar water around your property then hiring these guys . 

Business response:

Hi Happy we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (661) 779-7008 and we can talk about making it up to you.  

Lorraine S.'s profile image
Lorraine S. 
rating
2 months ago

I literally see spiders 2-3 days later and so many other bugs. I'm currently looking for another company. Their products are just not effective. 

Business response:

Hi Lorraine Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (661) 779-7008 to speak with a customer care representative about your recent experience.  

Nathan F.'s profile image
Nathan F. 
rating
5 months ago

Horrible service. Don't check traps they lay. Just want to spray for mosquitoes and not take care of reason they were contacted. Definitely cancelling. Had one good person then they change out with lazy people who do way beyond subpar performance save your money hire someone else or go buy traps and bait it'll be way cheaper and you get better result 

Julie H.'s profile image
Julie H. 
rating
3 years ago

Just awful. Late for appointment. Did a five minute inspection. Then called the next day to say they needed to set up another appointment for inspection. Waste of $105. 

Jamie T.'s profile image
Jamie T. 
rating
3 years ago

When we first started with service with Orkin it was fine. The last few months I've schedule a time for service and the technician just doesn't show up at the scheduled time. They'll show up at a completely different date and time and call saying they were trying to conduct the service but the gate was locked. I contacted the service line this last month and again scheduled another appointment for the service to be completed. Again the technician did not show up. I called the customer service line and they said they lef... read more

Maria G.'s profile image
Maria G. 
rating
4 years ago

LOUSY SERVICE! TERRIBLE BUG INSPECTION, THAT LASTED LESS THEN 90 SECONDS! Lol I KNEW MORE THEN THE GUY WHO INSPECTED!! They are not knowledgeable at all! There customer service kept getting the information wrong, no return phone calls after two requests!! DONT WASTE YOUR MONEY! So I called SEQUOIA PEST CONTROL, the guy took his time on the inspection which lasted 30-45 minutes, which was a very thorough inspection! Plus SEQUOIA PEST CONTROL was cheaper! But I would of paid him much more because of his excellent serv... read more

Brendan A.'s profile image
Brendan A. 
rating
4 years ago

Before Orkin bought up a few other local companies, we had an amazing tech named Justin, who provided amazing service. We have a daytime sleeper, so he'd text ahead and text when he arrived, instead of ringing the bell. I'd pull the dog in and unlock the side door so he could access the attic. He'd park where we asked, do the job, and text before he left to see if there was anything else before he split. Since the merge, we've had a different tech every visit. They have never offered to come inside to check the attic traps o... read more

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.7 star rating with 1,418 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.