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Orkin
- Pest Control
- Woodland Park, NJ
About this business
Location details
95 Lackawanna Ave, Woodland Park, NJ, 07424, United States
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The professional team came and worked hard and looked for every possible source of entry to fix then and there - they explained what they were doing and why - even asked my permission to do the necessary fixes….which I was of course agreeable! I couldn’t be more pleased with Orkin as a company and the people they have working for them!
Business response:
We're thrilled to hear that our team was able to provide you with exceptional service and address all of your concerns. Thank you for choosing Orkin for your pest control needs. If you ever need assistance in the future, don't hesitate to give us a call at (973) 339-4097.
Good and on time.
Business response:
We're absolutely thrilled to hear that you had a good experience and that we were on time. Thank you for choosing Orkin!
Professional work conducted by professional
Business response:
Thanks for the positive feedback, Layla! We strive to provide professional work at Orkin. If you ever need our services again, don't hesitate to give us a call at (973) 339-4097.
Technician is a regular always on point the best at orkin
Business response:
We genuinely admire your kind words about our technician. Thank you for choosing Orkin.
As always, professional, pleasant & courteous!
Business response:
We are thrilled to hear that you had a professional, pleasant, and courteous experience with us! Thank you for your kind words.
The staff did not show up on the scheduled appointment . This happened twice. The office scheduled the first appointment and the staff did not come in. I called the office but no one is answering. The staff called the following day stated he was not informed of the appointment so he rescheduled today but still did not show up. The office is also not answering the call. I initially paid the service in full but the service is not complete yet. This is very unprofessional.
Business response:
We apologize for the inconvenience caused by the missed appointments. Claudette please contact us at (973) 339-4097 to address this issue.
The technician did a bad job. There are 3 units and he only did one. Everyone was watiing. He claimed that he knocked on their doors . He didn't press the bell and they didn't hear the knock on the door.. it's bad to do one unit when there are more.
Business response:
Hello Aduke I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (973) 339-4097 when convenient.
No text no email when you were coming very unhappy. Will be calling to cancel service. Unacceptable customer service.
Business response:
Hi Scott I am sorry for your latest experience with us. We invite you to contact us at (973) 339-4097, so we may discuss your specific personal experience. Thank you!
He never came
Business response:
Thank you for bringing this to our attention. Please contact us at (973) 812-0660 to discuss your concerns further.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.6 star rating with 2,886 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.