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Osprey
- Apartments
- Portland, OR
About this business
Location details
3750 S River Pwky, Portland, OR, 97239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
My girlfriend and I loved living at the Osprey and would have continued to had we not had to relocate for school. The management is as good as it gets and the facilities/amenities are excellent. We looked at each apartment complex when we moved to the south waterfront and this was by far the most impressive. Thanks for a wonderful year Osprey!
I had the pleasure of working with Amethyst. Not only is she professional, she is very sweet and genuine. This Sam G below me sounds like a "petty little bia" throwing names out and taking the time to go on here and leave a negative review. At the end of the day, he is moving into Osprey. Sam G, sounds like you need a life! LOL! The location at Osprey is perfect and if you are new to Oregon, this is the place to be! Lets all keep Portland friendly and be nice on these reviews! No one cares who you dislike! Keeping it m... read more
I've been trying to get an issue with my neighbor resolved for 3 weeks. I have to wait 5 days to get a response to a simple email. The property manager refuses to take action, and claims that there is no one to contact to report her negligence. If you value living in a community where your peace of living is a priority, I cannot in good conscience recommend moving here. My car in the garage has been broken into multiple times, requiring me to replace a broken window. Something as simple as making sure the trash gets taken ou... read more
Business response:
Hi Tim, Thank you for your message. I understand that you’re frustrated, and I do want to address the concerns you raised so there is clear and accurate information. Regarding response times, your recent emails were sent directly to me while I was out of the office. As mentioned previously, emailing our main office inbox (Ospreyteam@stylresidential.com) ensures the fastest response, as the entire team monitors that account. Once I returned, I responded to your email and all emails you sent after that promptly. In terms of... read more
This is a great place - perfect location with a wonderful staff - however they pump fragrance into the lobbies, and this is an accessibility barrier for those with the disability of asthma, allergies, or COPD. https://www.mayoclinic.org/diseases-conditions/copd/symptoms-causes/syc-20353679 Please remove the fragrance from the HVAC system it is not necessary and is a barrier.
Business response:
Hi ND! Thank you for your thoughtful response! We are so glad to hear your kind words! I do want to clarify that we only have a small air scent in the main lobby, model, and office. We try to pick scents that are the least invasive while still making our building smell fresh and inviting. Unfortunately, it is something I have the authority to remove, but I have asked the vendor to put half the fragrance in or pick only clean and light fragrances, like "clean cotton". But around the holidays, we do have more festive sc... read more
I am amazed that I can't get a tour on a Sunday. I'm flying in for the day to look at apartments. I guess a potential leaser is not worth someone's time! I appreciate the response. The person I communicated with is Kelsey. She said Guided tour appointments on Sunday, August 3rd aren't available. We have times available on Saturday, August 2nd at 3:00 PM or 4:00 PM, and on Monday, August 4th. Would either of those days work for you? Let me know which date and time you'd like to choose! I explained I am flying in and Sunday ... read more
Business response:
Hi Deborah! I am so sorry for the confusion! We are open on Sundays and can absolutely take tours. However, we do have limited hours - Sundays we are only open from 11 AM to 4 PM. But, I can see both last Sunday and this Sunday are open for tours in that timeframe. We can absolutely tour you. I'm not sure who you spoke with - I don't see a record of you in our system. But we would love to tour you when you arrive! Please give us a call and ask to speak with the onsite team - just to make sure there is no confusion. We hope t... read more
Beautiful building and nice staff. However there is a strong artificial fragrance being used in the lobby that we just could not get past. Having an asthmatic disability, it is a health issue too. Please consider the air that we share.
Business response:
Hi Kathleen! I'm sorry that the scents in the building were an issue for you. We do like to have our common spaces smelling nice and we try to utilize the minimal amount of scent boxes as we know some people are sensitive to strong smells. We only have them in the lobby and in our model unit. Perhaps the scent had just been switched to a new one that day or that particular scent was a little stronger, but we switch scents monthly. Generally, we do try to consider everyone and keep the common areas smelling good! But, we are ... read more
When recently touring apartments in the Marquim Hiil and South Watergate areas, Osprey apartments and our leasing professional, Alexandra Pierce, were real stand-outs! Alex was so professional, went to a great deal of effort in showing us all available options, was very knowledgable, and so patient. She took notes on apartments we were most interested in and emailed us information about our favorite units and links of apartment tours. Alex was very responsive in returning phone calls and answering questions and even helped u... read more
Business response:
Hi Lisa, thank you for taking the time to share your experience and leave a 5-star review for Alex our amazing Leasing Professional! I am excited to hear you found an apartment with a great view that met your needs. Thank you for deciding to make Osprey your home. I look forward to meeting you at our next resident event - Henry Clements - Property Manager. OspreyTeam@Stylresidential.com | 503.468.4958
I moved here a year ago and I love it. When I relocated here from Hawaii most of my packages were waiting for me in my apartment as well as, a plant and welcome letter. It took me a while to get use to living here, but today I finally went to one of the events. I went to learn about bees that they are adding to the ecosystem but, after the event I learned so much more. I had a few suggestions and each suggestion I had I found out it was already here. Henry and Matt have been so accommodating every time I speak to them. Hen... read more
Business response:
Hi Toni, It was a pleasure getting to know you a little bit and putting a face to the name. We all had a blast learning about honey bees and celebrating the installation of our beehive. Thank you for taking the time to share your experience and leave us a 5-star review! Matt and I appreciate it. We hope to see you again, and we are always happy to help. Ospreyteam@stylresidential.com | 503-468-4958! - Henry Clements - Property Manager.
I LOVE this place. The staff is so incredibly kind and friendly. All the tenants are so nice. They are so pet friendly. They have a dog washing station and espresso machine. So excited to in Waterfront. Love Aleah. She was so nice and so helpful. Rent today!!!
Business response:
Hi Mych! We love you too. Thank you for sharing your experience and for the 5-star review. I will be sure to share your kind words with the team. Thank you for calling Osprey and the South Waterfront community home! Please do not hesitate to reach out to us at Ospreyteam@STYLresidential.com - Henry C.
Frequently asked questions about Osprey
How is Osprey rated?
Osprey has a 4.3 star rating with 287 reviews.
When is Osprey open?
Osprey is closed now. It will open at 9:30 a.m.